Mia Cisneros
Summary
I'm an energetic and friendly individual with a passion to succeed. I understand the importance of effective communication and problem-solving and am committed to creating a positive, productive work environment. I'm skilled in cash handling and conflict resolution, consistently creating favorable customer experiences. I strive to bring a positive attitude and commitment to excellence in every endeavor.
Overview
2
2
years of professional experience
Work History
Cashier and Maintenance
Whole Foods Market
04.2024 - Current
- Contributes to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Optimizes customer experience by delivering superior services and effectively troubleshooting issues.
- Operates POS systems to process payments and collect cash payment for order totals.
- Addresses and resolves customer concerns in a polite and professional manner.
- Keeps work areas clean, organized, and safe to promote efficiency and team safety.
- Works scheduled shifts and remains available to work during coworker absences, holidays, and busy periods.
Customer Service Team Member
Panera Bread
01.2023 - 04.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Delivered exceptional customer service by creating welcoming and positive interactions.
- Mentored new hires by sharing best practices and experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Cashier
Raising Canes
06.2022 - 12.2022
- Worked front counter, drive-thru and dining room.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities by handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Bachelor of Science - Psychology
Sacramento State
Sacramento, CA06-2027
Skills
- Positive attitude
- Problem-solving
- Teamwork and collaboration
- Dependability and reliability
- Cash handling
- Training and mentoring
- Clear communication
- Conflict resolution
- Organizational skills
- Multitasking
Timeline
Cashier and Maintenance
Whole Foods Market
04.2024 - Current
Customer Service Team Member
Panera Bread
01.2023 - 04.2024
Cashier
Raising Canes
06.2022 - 12.2022
Bachelor of Science - Psychology
Sacramento State
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