Professional Summary
Overview
Work History
Education
Skills
Timeline

Mia C Lopez

BSM Construction
Concord,CA
10
years of professional experience

Efficient Accounts Payable Professional skilled in invoice processing and financial record maintenance. Streamlines operations and resolves issues to enhance efficiency. Strong background in administrative support and customer service, adept at managing high-volume inquiries and building positive vendor relationships to drive client satisfaction.

Work History

Accounts Payable/Administrative Assistant

2 Years 2 Months
BSM Construction | 05.2024 - 07.2026
  • Assisted in maintaining accurate accounts payable records using accounting software.
  • Processed vendor invoices accurately within established timelines.
  • Reviewed and reconciled monthly statements to ensure consistency and accuracy.
  • Coordinated with project managers to resolve billing discrepancies efficiently.
  • Trained new staff on accounting systems and company policies effectively.
  • Performed research to collect and record industry data.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on a a a daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, DMV payments, and statements.
  • Improved vendor relationships by addressing inquiries promptly and professionally.
  • Implemented electronic invoicing systems to reduce paper waste and improve overall workflow efficiency within the accounts payable department.
  • Managed high-volume accounts payable transactions, ensuring accurate entry and timely payments.
  • Streamlined invoice processing by implementing an efficient filing system and tracking payments.
  • Reconciled vendor statements accurately, resolving any discrepancies in a timely manner.
  • Assisted in month-end closing processes, contributing to a more efficient workflow within the finance department.
  • Increased efficiency in accounts payable processes by identifying areas for improvement and implementing necessary changes.
  • Served as a trusted liaison with vendors, maintaining open lines of communication and promptly addressing any concerns or disputes that arose.
  • Maintained organized records of all financial transactions, ensuring easy access to information when needed.
  • Assisted auditors during annual audits, providing them with accurate documentation for review.
  • Facilitated communications between multiple departments while managing large-scale projects involving numerous stakeholders.
  • Collaborated with finance team to prepare financial reports and audits accurately.
  • Implemented best practices for expense tracking and reporting procedures.

Front Desk Receptionist

1 Year 9 Months
Danville Pediatric Dentistry & Orthodontics | 08.2022 - 05.2024
  • Handled incoming calls and inquiries, providing exceptional customer service to families.
  • Coordinated patient check-in and check-out processes, ensuring seamless operations.
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Utilized electronic health record (EHR) systems to maintain accurate patient information.
  • Trained new staff on front desk operations and software systems for optimal performance.
  • Developed patient follow-up systems that enhanced communication and satisfaction levels.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Improved communication flow by establishing daily briefing for front desk and administrative staff.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Facilitated smooth communication between departments by accurately relaying messages and information.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
  • Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Compiled information from files and research to satisfy information requests.

Behavior Technician

1 Year 3 Months
Positive Pathways | 03.2021 - 06.2022
  • Implemented individualized behavior intervention plans to enhance client engagement and skill acquisition.
  • Collaborated with multidisciplinary teams to assess client progress and adjust interventions accordingly.
  • Conducted regular assessments to monitor client behavior changes and reported findings to supervisors.
  • Trained and mentored junior staff on behavior management techniques and data collection methods.
  • Developed positive reinforcement strategies to improve clients' social skills and reduce maladaptive behaviors.
  • Maintained accurate documentation of client sessions, ensuring compliance with organizational standards.
  • Facilitated training workshops for staff on best practices in behavioral therapy and data analysis tools.
  • Led initiatives to streamline operational processes, enhancing service delivery efficiency across programs.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
  • Worked as part of a collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
  • Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
  • Improved client communication skills through the use of evidence-based practices and techniques.
  • Treated clients and families with respect and dignity.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Used central reach to document patient information, progress notes, and treatment plans.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
  • Facilitated social skills development in group settings, fostering improved peer interactions.
  • Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
  • Monitored client progress to provide continued guidance and consistent feedback to families.

Team Lead/Product Photographer

3 Years 3 Months
Methodology | 03.2018 - 06.2021
  • Developed and implemented training programs for team members to improve performance and productivity.
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Analyzed workflow data to identify bottlenecks and propose effective solutions.
  • Facilitated regular team meetings to foster collaboration and address project challenges.
  • Oversaw project timelines, ensuring alignment with organizational goals and deadlines.
  • Mentored junior staff, promoting skill development and career growth within the team.
  • Established performance metrics to evaluate team effectiveness and drive continuous improvement initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build a a a team of top performers.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed the location and monitored shift changes to uphold successful operational strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Captured high-quality product images for e-commerce platforms, enhancing visual appeal and customer engagement.
  • Collaborated with marketing team to develop cohesive branding through strategic photography initiatives.
  • Utilized advanced editing software to refine images, ensuring consistency across various product lines.
  • Oversaw studio workflow, optimizing lighting setups and equipment usage for efficient shooting sessions.
  • Analyzed market trends to adjust photographic styles, aligning imagery with evolving consumer preferences and demands.
  • Set up product shots and selected props, styling, and lighting.
  • Created visually dynamic images using advanced composition techniques that effectively showcased products in their best light, generating increased customer interest.
  • Handled lighting, composition and photo styling.
  • Produced multiple views of each product.
  • Enhanced product appeal by executing high-quality photography and editing techniques.
  • Obtained approval from clients to reshoot images.
  • Optimized image quality through expert use of lighting equipment and post-production software, elevating overall presentation standards.
  • Delivered consistent results under tight deadlines by prioritizing tasks effectively and working diligently throughout the project lifecycle.
  • Managed photography equipment inventory efficiently, maintaining proper care and storage practices to extend the longevity of valuable assets.
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned, and uploaded photographs for publication.

Childcare Assistant Teacher

3 Years 3 Months
Childtime Learning Center | 02.2016 - 05.2019
  • Fostered a safe, nurturing environment promoting emotional and physical development.
  • Developed engaging lesson plans to enhance children's learning and social skills.
  • Collaborated with lead teachers to implement individualized education plans for diverse learners.
  • Assisted in monitoring children's progress and provided feedback to parents on development milestones.
  • Organized creative activities to stimulate cognitive growth and encourage teamwork among children.
  • Led initiatives to improve classroom organization and resource allocation for optimal learning experiences.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Engaged with children on an individual basis to build positive relationships and promote learning.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child's development.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
  • Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
  • Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during mealtimes.
  • Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
  • Participated in professional development opportunities to stay current with best practices in early childhood education, incorporating new strategies into the classroom as appropriate.
  • Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
  • Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
  • Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.
  • Provided individualized support to students with diverse needs, ensuring their academic and social success within the classroom.
  • Maintained accurate records of student progress and behavior, allowing for timely interventions when necessary.
  • Reported parent complaints and comments to managers and documented using Procare.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Gathered materials and resources to prepare for lessons and activities.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Monitored classroom to verify a safe and secure environment.
  • Organized and supervised large and small group activities.
  • Established positive relationships with students and families.
  • Modeled positive behavior and communication skills for students.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Education

GED

Loma Vista Adult Center | Concord, CA

No Degree - Psychology

Diablo Valley College | Pleasant Hill, CA

Studying Psychology and Business as a major and Art as a minor. Wanting to further my education and learning.

Skills

Accounts payable expertise
Invoice processing
Recordkeeping
Financial auditing
Month-end closing
Data entry proficiency
Documentation and recordkeeping
Document and file management
Time management
Collaboration
Microsoft office
Office administration
Administrative support
Administrative procedures
Administrative support
Sanitation procedures
Client relations
Communication
Team collaboration
Problem-solving
Clear communication
Excellent communication
Active listening
Problem-solving
Problem-solving
Adaptability and flexibility
Calendar management
Conflict resolution
Critical thinking
Writing and editing
Recordkeeping
Multitasking
Organizational skills
Scheduling and calendar management
Administrative procedures
Administrative support
Administrative experience
Data organization
High-volume call management

Timeline

Accounts Payable/Administrative Assistant

BSM Construction
05.2024 - 07.2026Read More

Front Desk Receptionist

Danville Pediatric Dentistry & Orthodontics
08.2022 - 05.2024Read More

Behavior Technician

Positive Pathways
03.2021 - 06.2022Read More

Team Lead/Product Photographer

Methodology
03.2018 - 06.2021Read More

Childcare Assistant Teacher

Childtime Learning Center
02.2016 - 05.2019Read More

Loma Vista Adult Center

GED
Read More

Diablo Valley College

No Degree from Psychology
Read More
Mia C Lopez