Mia Cole
Fort Worth,Texas
Summary
Compassionate and results-driven Case Management Social Worker with over 7 years of experience in providing comprehensive case management services to diverse populations. Adept at assessing client needs, developing individualized service plans, and coordinating with multidisciplinary teams to deliver effective interventions. Proven track record in advocating for clients, managing complex caseloads, and facilitating access to essential resources and services. Skilled in crisis intervention, client empowerment, and navigating social service systems to enhance client outcomes. Committed to fostering positive change through evidence-based practices and strong interpersonal skills.
Overview
10
10
years of professional experience
Work History
Adult Probation Officer
Tarrant County Community Supervision and Corrections Department
Fort Worth, TX
03.2024 - Current
- Meets with probationers, takes weekly/monthly reports, collects court ordered fees, and enforces the conditions of probation
- Conducts risk and needs assessments and develops supervision plans based on criminogenic factors
- Conducts home/field visits to monitor probationers' behavior in the community
- Maintains files and documents all contacts with probationers
- Attends necessary court proceedings, maintains relationships with the court, testifies as needed, prepares violation reports and recommends modifications
- Reviews case records to determine compliance with State standards, grant conditions and department policies and procedures
- Conducts diagnostic testing and scoring results.
Permanency Specialist
ACH Child and Family Services
Fort Worth, TX
03.2023 - 03.2024
- Provides permanent planning and placement to abused and neglected children
- This position is legally responsible for a child's welfare in the position that the child is removed from their home
- Monitors the child's care while in care
- Provides support to families and children dealing with separation and attachment issues in preparation of permanent placement
- Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.
Clinical Case Manager
ACH Child and Family Services
Fort Worth, TX
09.2022 - 03.2023
- Job role is to support and serve youth and their families by providing and coordinating case management services, therapeutic services, crisis management and transitional services
- The clinical case manager will respond to all referrals and coordinate admissions for assigned programs
- The clinical case manager will provide admission assessments, develop service plans, assist in setting goals and coordinating resources to stabilize behaviors and provide independent living skills to youth transitioning to permanence or independence
- Functional Requirements: Requirements include providing expedient and ongoing assessment, service planning, case management, and transition planning for all assigned clients Maintain accurate and timely documentation of services for all assigned clients
- Prepare and submit all required documentation, reports, and statistical data in a timely manner.
Parole Officer I
Texas Department of Criminal Justice
Fort Worth, TX
11.2021 - 06.2022
- Supervise offenders who have been released on parole or mandatory supervision to complete their sentences while living in Texas communities
- Promote public safety and positive offender change through effective supervision, programs and services
- Obtain information and prepare documentation related to offenders and parole supervision activities
- Spends a lot of time in the community, verifying employment and residential plans of offenders, conducting parole investigations, and liaison activities with criminal justice agencies, social services agencies, and other public and private entities.
CPS Investigator I
Department Family Protective Services
Dallas, TX
07.2018 - 06.2019
- Screening calls and reports of child abuse and neglect and logging case details
- Investigating claims of neglect and abuse by conducting interviews, inspections, and monitoring suspects
- Documenting all findings and generating case reports
- Performing follow-up investigations of cases and conducting abuse risk and safety assessments
- Updating and maintaining all victim and offender databases
- Testifying in court and presenting all evidence and investigative documents.
Juvenile Residential Officer II
Dallas County Juvenile Justice
Dallas, TX
07.2017 - 06.2018
- Provides direct day-to-day supervision to youths in a 24-hour residential facility in a manner that ensures the health, safety and welfare of each youth
- Provides individual and group counseling to all youths to promote and increase personal awareness of responsibilities and alternatives
- Disciplines youths by enforcing the rules of the facility, documents behavior and other specific information and forwards to appropriate personnel
- Conducts inspections, rounds and drills, which include room checks and physical searches of youths.
Entitlement & Redaction
Department Family Protective Services
Dallas, TX
09.2014 - 07.2017
- Analyzes, screens and redacts Texas Department of Family and Protective Services (DFPS) records for release outside the agency
- Interpreting state and federal laws, rules, and agency policy guidelines on confidentiality and exercising independent judgment in implementation of law and policies and must work with a very high degree of accuracy to avoid possible civil and criminal liability
- Interacts routinely with judges, court personnel, attorneys in criminal and civil cases; District and County attorneys, law enforcement; legislative staff, Ombudsman's office, DFPS staff, members of the media and the public.
Education
Master's in science - Public Leadership, Administrative Leadership
University of North Texas at Dallas
Dallas, TXBachelor's in science - Criminal Justice
University of North Texas
Dallas, TXAssociate's in arts - FOS Criminal Justice & Criminal Justice Certification
Cedar Valley College
Dallas, TXSkills
- Offender supervision
- Victim advocacy
- Mental health awareness
- Professional boundaries
- Community Resources
- First Aid Training
- Multicultural Sensitivity
- Behavior Modification
- Policy Enforcement
- Anger Management
- Substance Abuse Counseling
- Courtroom Procedures
- Domestic Violence Intervention
- Risk and needs assessments
- Verbal and written communication
- Court filings
- Efficiency
- Training and mentoring
- Adult probation
- Accuracy
- Case Planning
- Intake procedures
- Investigations
- Documentation
- Security clearance
- Data Collection
- Policy Knowledge
- Policy updates
- Courtroom Testimony
- Court Procedures
- Report Writing
- Behavioral assessment
- Case Management
- Community Service Programs
Timeline
Adult Probation Officer
Tarrant County Community Supervision and Corrections Department
03.2024 - Current
Permanency Specialist
ACH Child and Family Services
03.2023 - 03.2024
Clinical Case Manager
ACH Child and Family Services
09.2022 - 03.2023
Parole Officer I
Texas Department of Criminal Justice
11.2021 - 06.2022
CPS Investigator I
Department Family Protective Services
07.2018 - 06.2019
Juvenile Residential Officer II
Dallas County Juvenile Justice
07.2017 - 06.2018
Entitlement & Redaction
Department Family Protective Services
09.2014 - 07.2017
Master's in science - Public Leadership, Administrative Leadership
University of North Texas at Dallas
Bachelor's in science - Criminal Justice
University of North Texas
Associate's in arts - FOS Criminal Justice & Criminal Justice Certification
Cedar Valley College