Overview
Work History
Education
Skills
Timeline
Generic

Mia Collins

Overview

8
8
years of professional experience

Work History

Warehouse associate

Caterpillar Midwest Logistics Inc.
Champaign, IL
05.2023 - Current
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Operated scanners, computers, and other equipment to track orders.

Package Handler

FedEx Ground
Champaign, IL
- 12.2022
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Used scanners to track parcel information, condition or receipt.

Retail Associate/Cookie Decorator

Three Tarts Bakery & Cafe
Northfield, IL
09.2018 - 08.2020
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register to process payments from customers.
  • Processed online orders and ensured timely delivery of items.
  • Tracked inventory levels for restocking purposes.
  • Conducted regular stock counts to verify accuracy of inventory records.
  • Participated in promotional activities such as setting up displays or distributing marketing materials.
  • Resolved customer complaints in a professional manner.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Assisted customers by phone regarding store operations, products, promotions and orders.

Crew Member

Chipotle Mexican Grill
Skokie, IL
10.2017 - 07.2018
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.

Peetnik

Peet’s Coffee & Tea
Evanston, IL
11.2016 - 07.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.

Warehouse Associate

Amazon.com, Inc.
Champaign, IL
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Handled hazardous materials safely following prescribed regulations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Received deliveries, scanned packages and updated orders in internal database.

Education

Evanston Township High School

Skills

  • Inventory counting
  • Materials handling and transport
  • Warehouse Safety
  • Barcode scanning
  • Loading and unloading
  • Material Handling
  • Packaging and Labeling
  • Quality Control
  • Typing Skills
  • Time Management
  • Teamwork and Cooperation
  • Cash Handling
  • POS Systems
  • Customer Service
  • Merchandise Restocking
  • Punctual and Dependable

Timeline

Warehouse associate

Caterpillar Midwest Logistics Inc.
05.2023 - Current

Retail Associate/Cookie Decorator

Three Tarts Bakery & Cafe
09.2018 - 08.2020

Crew Member

Chipotle Mexican Grill
10.2017 - 07.2018

Peetnik

Peet’s Coffee & Tea
11.2016 - 07.2017

Package Handler

FedEx Ground
- 12.2022

Warehouse Associate

Amazon.com, Inc.

Evanston Township High School

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Mia Collins