MIA COX
Los Angeles,CA
Summary
Dedicated professional with a proven track record in delivering excellent customer service and showcasing a vibrant personality. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
11
11
years of professional experience
Work History
Assistant
ART OF WELLNESS
01.2019 - Current
- In my current role as an assistant to a functional medicine doctor, I undertake a diverse array of responsibilities crucial to the smooth operation of our office
- I manage office operations, including scheduling appointments and maintaining inventory to ensure seamless day-to-day functioning
- Additionally, I play a pivotal role in patient care by assisting with consultations, handling pharmacy duties related to herbal supplements, and supporting the doctor directly during patient visits
- My role requires a blend of administrative efficiency, medical knowledge, and a compassionate approach to patient interaction, contributing to the overall effectiveness of our healthcare services.
Model
POLLY'S PERSPECTIVE
01.2020 - 01.2021
- Commercial and print model.
Front Desk Associate
YMCA
01.2013 - 01.2017
- At the YMCA, I serve as a dedicated front desk associate responsible for facilitating memberships for individuals and families
- My role involves efficiently handling inquiries and sign-ups, ensuring all members receive accurate information and exceptional service
- I manage a wide range of front desk duties including answering phone calls, providing detailed information about gym facilities, programs, and schedules, and assisting with membership inquiries and payments
- With a focus on customer satisfaction and operational efficiency, I maintain a welcoming environment and contribute to the smooth daily operations of the YMCA.
Education
Bachelor of Science in Health Science -
VIRGNIA COMMONWEALTH UNIVERSITY
Skills
- Customer service and interpersonal communication
- Strong organizational skills and office management
- Proficient in CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and internet research
- Front desk operations and member services expertise
- Versatile commercial and print modeling experience
- Proficient in pharmacy operations and herbal supplement management
- Fast Learner
- Time Management
- Computer Skills
- Inventory Replenishment
- Administrative duties
- Verbal and written communication
Timeline
Model
POLLY'S PERSPECTIVE
01.2020 - 01.2021
Assistant
ART OF WELLNESS
01.2019 - Current
Front Desk Associate
YMCA
01.2013 - 01.2017
Bachelor of Science in Health Science -
VIRGNIA COMMONWEALTH UNIVERSITY