MIA COX
Panama City,USA
Summary
Customer-focused service professional combining administrative experience with shift leadership. Known for fast mastery of new concepts and strong communication. Documented success in building rapport and delivering satisfying service experiences.
Overview
3
3
years of professional experience
Work History
Barista
Ellianos Coffee
Marianna, Florida
02.2024 - 10.2026
- Greeted guests and delivered friendly customer service at Ellianos Coffee drive-thru.
- Prepared espresso drinks and specialty beverages following Ellianos Coffee recipes.
- Operated cash register and handled orders accurately using point-of-sale system.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Education
High School Diploma - General Studies
School for Arts & Innovative Learning (SAIL)
Tallahassee, FL05-2023
Skills
- Specialty drink crafting
- Accurate cash handling
- POS systems
- Food safety
- Customer Service
- Customer issue resolution
- Product recommendations
- Workflow management
- Shift management
- Time management
- Client relations
- New hire training
- Sales expertise
Personal Information
Title: Customer Service professional
Timeline
Barista
Ellianos Coffee
02.2024 - 10.2026
High School Diploma - General Studies
School for Arts & Innovative Learning (SAIL)