Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mia Curtopelle

Wantagh,NY

Summary

Dynamic Demand Planning Manager with 10 years of extensive experience in supply chain management, specializing in inventory optimization, demand forecasting, and operational excellence. Expertise in developing demand plans across various channels, consistently achieving outstanding in-stock and fill rates. Demonstrated success in achieving high levels of forecast accuracy through strong analytical skills and data-driven adjustments. A skilled leader adept at coordinating cross-functional teams to ensure successful product launches and streamline processes in alignment with organizational goals. Proficient in negotiating with suppliers, managing logistics, and analyzing performance metrics to enhance operational efficiency.

Overview

14
14
years of professional experience

Work History

Demand Planning Manager

Innbeauty Project
02.2024 - Current
  • Developed and managed 18-month rolling demand plans for DTC and Sephora channels, maintaining an in-stock rate of 99% at Sephora and achieving average fill rates of 94%.
  • Created strategic supply plans to optimize purchase order timing and quantities, balancing stock availability with inventory minimization, and lowering operational costs through improved purchase order timing.
  • Conducted gap analyses to identify discrepancies between forecasted demand and actuals, making data-driven adjustments to enhance demand accuracy.
  • Established Letters of Intent (LOIs) with vendors to minimize lead times, enabling lower inventory levels and improved inventory turnover.
  • Coordinated new product launch quantities and timelines, aligning with cross-functional teams for successful rollouts.
  • Tracked over 50 projects simultaneously, including new SKU developments and replenishments, ensuring adherence to timelines and target goals.
  • Led weekly OPs meetings, providing C-suite with critical updates on project statuses, timelines, and potential risks.
  • Identified and addressed excess or obsolete inventory, recommending actions to deplete stock efficiently.
  • Spearheaded the monthly S&OP process, aligning demand, supply, and financial goals across departments.
  • Managed vendor relationships, including purchase order follow-ups and negotiations, to secure timely deliveries and competitive pricing.
  • Collaborated closely with Marketing, Sales, and Finance teams to align demand planning with business objectives and budget targets.

Demand Planner

Winky Lux
12.2019 - 02.2024
  • Directed the development of demand forecasts across all channels (DTC, Wholesale, Amazon), taking ownership of the end-to-end forecasting, planning, and purchasing process for both existing SKUs and new product launches.
  • Monitored and analyzed sales performance across all channels, ensuring alignment with targeted inventory levels and effectively identifying emerging market trends.
  • Managed inventory levels across two warehouses—one dedicated to Wholesale and the other to DTC—ensuring both locations maintained sufficient stock to meet demand.
  • Strategically managed overall inventory levels through comprehensive planning and analysis, optimizing stock availability while minimizing excess and obsolete inventory.
  • Facilitated quarterly reviews of SKU performance across all channels, proactively identifying underperforming SKUs and recommending their removal as necessary.
  • Achieved and maintained an out-of-stock (OOS) rate of below 5%, significantly enhancing product availability.
  • Contributed to internal financial planning, analysis, and budgeting processes, supporting organizational financial objectives.
  • Assisted in a financial audit, thoroughly reviewing the entire inventory to ensure accuracy and compliance.
  • Led monthly inventory and demand meetings to evaluate the 18-month rolling forecast, assess forecast accuracy, and review total inventory, weeks of supply (WOS), fill rates, and excess or obsolete inventory.

Purchasing and Supply Chain Specialist

Vias Imports Ltd.
07.2018 - 12.2019
  • Oversaw demand forecasting and replenishment planning for a comprehensive catalog of approximately 500 SKUs, driving accuracy and efficiency in inventory management.
  • Spearheaded supply chain enhancement initiatives by cultivating and managing strategic relationships with carriers and overseeing customs operations.
  • Enhanced the reliability of on-time deliveries through proficient logistics management and optimized travel route planning.
  • Successfully executed a new sales and inventory model, streamlining the forecasting process and facilitating the recognition of trending items.
  • Monitored, analyzed, and reported on domestic freight and carrier performance metrics against established goals, assessing cost efficiencies in relation to forecasts.
  • Maintained optimal inventory levels to support operational needs while minimizing excess stock.
  • Negotiated favorable pricing and terms with shipping companies and supply vendors, ensuring cost-effective logistics solutions.

Supply Chain Coordinator

Ricoh Schweiz AG
01.2014 - 03.2018
  • Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations
  • Provided KPI reports, performance analysis and monthly forecast
  • Worked cross functionally with different departments and reviewed contracts to ensure the correct set up of vendor and supplier accounts
  • Identified, evaluated, and established relationships with logistics suppliers, achieving optimal cost efficiencies and high service quality.
  • Led cost reduction initiatives within the supply chain annual operating plan (AOP) to meet annual operational targets.
  • Calculated and monitored monthly expenses, managed invoices, and facilitated invoice approval processes.
  • Generated monthly business performance reports and conducted financial analyses to assess operational efficiency.

Administrative Assistant

Migros-Genossenschafts-Bund
08.2012 - 12.2013
  • Managed a multi-line phone system, routing calls, relaying messages to staff, and welcoming visitors.
  • Coordinated office meetings and scheduled client appointments for team members.
  • Organized and distributed office mail while documenting incoming shipments for corporate records.
  • Handled client correspondence and maintained accurate records to improve office efficiency.
  • Monitored the supervisor's calendar, scheduling appointments, meetings, and travel arrangements.
  • Developed and maintained spreadsheets and databases to track, analyze, and report on performance and sales metrics.
  • Compiled detailed expense reports and submitted requests for capital expenditures.

Customer Service Specialist

Migros-Genossenschafts-Bund
12.2010 - 07.2012
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders
  • Resolved concerns with products or services to help with retention and drive sales
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues
  • Collected customer feedback and made process changes to exceed customer satisfaction goals

Education

Certificate - Data Analytics Bootcamp

Columbia Engineering
New York
06.2020

Bachelor of Science - Business Administration

Kalaidos University of Applied Sciences
Switzerland
05.2012

Skills

  • Demand Forecasting and Analysis
  • Inventory Management
  • Budget Planning
  • Data Analysis and Visualization
  • Project Management
  • Problem-Solving

Languages

English
Native or Bilingual
German
Native or Bilingual
French
Full Professional
Italian
Full Professional

Timeline

Demand Planning Manager

Innbeauty Project
02.2024 - Current

Demand Planner

Winky Lux
12.2019 - 02.2024

Purchasing and Supply Chain Specialist

Vias Imports Ltd.
07.2018 - 12.2019

Supply Chain Coordinator

Ricoh Schweiz AG
01.2014 - 03.2018

Administrative Assistant

Migros-Genossenschafts-Bund
08.2012 - 12.2013

Customer Service Specialist

Migros-Genossenschafts-Bund
12.2010 - 07.2012

Certificate - Data Analytics Bootcamp

Columbia Engineering

Bachelor of Science - Business Administration

Kalaidos University of Applied Sciences

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