Summary
Overview
Work History
Education
Skills
Timeline
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Mia D. Datena

Wilmington,North Carolina

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Database Designer | Manager

Dimples Photography, LLC
11.2015 - Current
  • Planned and installed upgrades of database management system software to enhance database performance.
  • Supported building of new system environments and upgrading or patching existing systems.
  • Developed database architectural strategies at modeling, design and implementation stages to address business or industry requirements.
  • Self-taught on CRM systems utilizing database I built for entire company use to market weekly based on demographics
  • Passionate about learning and committed to continual improvement.
  • Gained strong leadership skills by managing projects from start to finish.

Owner | Photographer

mia d designs
05.2003 - Current
  • Researched new camera equipment and accessories.
  • Monitored trends in photography to stay current in industry.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Planned and prepared for on-location and studio shoots.
  • Collaborated with other photographers and videographers to capture special events.
  • Trained new photographers in use of camera equipment and editing software.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.

Office Manager

Inner Strength Physical Therapy
08.2012 - 10.2015
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained computer and physical filing systems.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Researched and initiated medical software Office Ally
  • Performed billing/reporting/tracking and oversaw claims and insurance tracking for practice
  • Hired and trained new staff and coached new staff on software and practice policies and procedures

Territory Manager

Aveda
01.2002 - 05.2003
  • 77% territory growth with a 20% increase in 2002 - passion for the brand and its point of difference and helping others
  • Implemented Merchandising Schematics and strategically increased sales in each product domain for every client
  • Communicated product quality and market comparisons by creating sales presentations.
  • Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Study Drug Administration

Eli Lilly Pharmaceuticals
12.1998 - 02.2002
  • Assigned to a myriad of special projects to help streamline and create critical process improvements.
  • Application Administrator for Clinical Trials Materials Management Distribution System [CTM-D].
  • Trained and supported users of CTM-D software and served as a liaison between end-users and the IT Department.
  • Interviewed new hires using targeted selection format and ranked as top interviewer in the training class.
  • Introduced and streamlined Study Drug Expiration Dating and Reconciliation processes by designing and implementing a MS Access database.
  • Authored the Standard Operating Procedure and ensured training was completed by all new and existing users ~ served as the point of contact for technical support.

Computer Lab Supervisor

Saint Mary's College
08.1994 - 06.1998
  • Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
  • Monitored systems in operation and quickly troubleshot errors.
  • Offered assistance in implementing and developing training programs.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Bachelor of Arts - Psychology, Mathematics and Business Administration

Saint Mary's College
Notre Dame, IN
06.1998

High School Diploma -

Wawasee High School
Syracuse
05.1994

Skills

  • Google Drive
  • Critical Thinking
  • Active Listening
  • Social Perceptiveness
  • Developing Databases
  • Time Management
  • Complex Problem-Solving

Timeline

Database Designer | Manager

Dimples Photography, LLC
11.2015 - Current

Office Manager

Inner Strength Physical Therapy
08.2012 - 10.2015

Owner | Photographer

mia d designs
05.2003 - Current

Territory Manager

Aveda
01.2002 - 05.2003

Study Drug Administration

Eli Lilly Pharmaceuticals
12.1998 - 02.2002

Computer Lab Supervisor

Saint Mary's College
08.1994 - 06.1998

Bachelor of Arts - Psychology, Mathematics and Business Administration

Saint Mary's College

High School Diploma -

Wawasee High School
Mia D. Datena