Mia Deen
San Diego,CA
Summary
Self-disciplined military Second Class Petty Officer with demonstrated success in leading tactical administrative operations. Skilled in crisis management, personnel supervision and mission execution with vast knowledge in preparing correspondence, drafting and relaying reports, maintaining records, publications, performing administrative support, and counseling office personnel. Strong emotional intelligence and committed to problem solving, adapting to change, and meeting team goals and expectations. Ready to help achieve company goals and enhance the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Yeoman Second Class Petty Officer
United States Navy, USN
11.2020 - Current
- Trained personnel on administrative processing and paperwork within 15 different departments, providing positive support and guidance for professional and personal development.
- Drafted messages and reports to inform leadership of current situations and information using Microsoft Word, Excel, and Powerpoint.
- Mentored 3 junior Sailors on occupation to develop into future leaders.
- Led Reactor and Engineering department's administration office in developing strategic plans to meet operational and department objectives.
- Monitored and assessed mission progress and provided updates to chain of command on progress.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for department activities and necessities.
- Assisted in the set up and take down of command wide events.
- Prepared and delivered admin related reports and briefings to leadership.
- Supervised manual and automated admin strategies, and connected with administrative processing teams to facilitate communication and collaboration.
- Developed and implemented plans to prevent miscommunication, mishaps, and correspondence related issues within different departments.
- Answered phone calls, drafted and sent emails, and typed and routed up administrative correspondence through the chain of command.
Waitress
Laugh Factory
01.2023 - 06.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Processed orders and sent to kitchen employees for preparation.
- Increased sales significantly by upselling higher-end products to customers.
Bartender
Laugh Factory
01.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, prepping garnishes, and restocking liquor and food items.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
- Trained new bartenders and barbacks to help maintain a talented team.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Hostess
Blue Nami Sushi
06.2018 - 09.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Relayed guest comments or suggestions to manager on duty for further action.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
No Degree - Secretarial And Office Administration
Yeoman Class 'A' School
Mississippi02.2021
High School Diploma -
Visions In Education University Prep Academy
Carmichael, CA06.2020
Skills
- Inventory Management
- Project Management
- Administrative Procedures
- Small Arms Proficiency
- First Aid and Buddy Care
- Discipline and Focus
- Teamwork and Loyalty
- Operations Monitoring
- Crew Leadership
- Training Management
Certification
Naval Firefighting Training - June 2021
Awards
Awarded: Flag Letter of Commendation (FLOC)
Timeline
Waitress
Laugh Factory
01.2023 - 06.2024
Bartender
Laugh Factory
01.2023 - 06.2024
Yeoman Second Class Petty Officer
United States Navy, USN
11.2020 - Current
Hostess
Blue Nami Sushi
06.2018 - 09.2018
No Degree - Secretarial And Office Administration
Yeoman Class 'A' School
High School Diploma -
Visions In Education University Prep Academy
Similar Profiles
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN
Erica ShepherdErica Shepherd
Healthcare Operations Coordinator at United States Navy, USNHealthcare Operations Coordinator at United States Navy, USN
Shane StancillShane Stancill
Nuclear Submarine Officer at United States Navy, USNNuclear Submarine Officer at United States Navy, USN
Yenifer Gondre AriasYenifer Gondre Arias
Assistant Leading Petty Officer at United States Navy, USNAssistant Leading Petty Officer at United States Navy, USN
Anthony LandinghamAnthony Landingham
Director, Internal Controls and SOX at CibusDirector, Internal Controls and SOX at Cibus