Mia Delaney
Lindenhurst,NY
Summary
Personable and motivated professional with experience in customer service, sales, data entry, and fast-paced work environments. Skilled in building customer relationships, promoting products and services, handling transactions, and communicating with a wide range of people. Adaptable, detail-oriented, and effective both independently and as part of a team.
Overview
5
5
years of professional experience
Work History
Rock Climbing Instructor
The Gravity Vault
Melville, New York
11.2022 - Current
- Promoted memberships, classes, events, and services tailored to customer interests and needs, enhancing customer engagement.
- Facilitated merchandise sales by assisting customers with product selection and completing transactions.
- Instructed customers while climbing, providing guidance, encouragement, and safety support.
- Engaged daily with new customers, including families and individuals, to establish rapport and trust.
- Led climbing classes and clearly explained equipment use and safety procedures.
- Provided front-desk customer service, including check-ins, check-outs, and answering customer questions.
- Monitored climbing areas, ensuring safety and fostering a positive environment for all participants.
- Assisted with closing procedures and maintaining a clean, organized facility.
Data Entry Intern
New York Blood Center
Westbury, New York
02.2025 - 04.2025
- Entered and verified data using established hospital codes, ensuring accuracy for patient records.
- Utilized hospital codes to assist with processing blood shipment documentation.
- Printed, organized, and compiled documents to support daily operational workflows.
- Collaborated with team members to complete tasks accurately and efficiently.
- Maintained organized records while managing multiple assignments, contributing to efficient information retrieval.
Food Service Worker
Adventureland
Farmingdale, New York
03.2022 - 04.2023
- Served food while delivering friendly, efficient service to high volume of guests, ensuring satisfaction.
- Processed cash and card transactions accurately in a fast-paced environment.
- Assisted with kitchen operations, organized inventory, and restocked supplies to maintain operational flow.
- Completed closing and cleaning procedures while maintaining an organized work environment.
- Promoted Adventureland souvenir cups during food and beverage purchases, enhancing guest experience.
Crew Member
McDonald's
Lindenhurst, New York
07.2021 - 03.2022
- Delivered fast, professional customer service, enhancing customer satisfaction in a high-volume environment.
- Operated drive-thru windows, accurately taking orders, processing payments, and assisting customers.
- Prepared and completed customer orders efficiently while maintaining accuracy.
- Coordinated with team members to ensure timely order fulfillment during peak periods.
- Ensured clean and organized work environment to support efficient operations.
Education
Bachelor of Arts - Psychology Major | HR Management Minor
Hofstra University
Hempstead, NY05-2027
Skills
- Training and instruction
- Customer engagement
- Client relations
- Sales techniques
- Team collaboration
- Data entry
- Time management
- Risk management
- Effective communication
Timeline
Data Entry Intern
New York Blood Center
02.2025 - 04.2025
Rock Climbing Instructor
The Gravity Vault
11.2022 - Current
Food Service Worker
Adventureland
03.2022 - 04.2023
Crew Member
McDonald's
07.2021 - 03.2022
Bachelor of Arts - Psychology Major | HR Management Minor
Hofstra University