Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mia Estelle

Webster,New York

Summary

Dynamic professional with lifeguard certification and strong communication skills, adept at ensuring safety and providing exceptional customer service at Penfield Country Club. Proven ability to handle high-pressure situations while effectively monitoring pool operations and enforcing safety rules, contributing to a secure and enjoyable environment for all guests.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lifeguard

Penfield Country Club
05.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Restaurant Hostess

Mama Lor's Cafe
01.2022 - 09.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

Webster Thomas High School
Webster, NY
06-2024

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Physical fitness
  • CPR and AED training
  • CPR certified
  • Swimming lessons
  • Chemical level testing
  • Weather monitoring
  • Pool operations

Certification


  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Lifeguard

Penfield Country Club
05.2023 - Current

Restaurant Hostess

Mama Lor's Cafe
01.2022 - 09.2022

High School Diploma -

Webster Thomas High School

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Mia Estelle