Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mia Estrada Mora

Pittsburg,CA

Summary

At Urban Air I was able to maintain a fast pace environment and adapt to difficult situations to ensure the well being of the park. At front desk I checked customers in and was able to get them situated to have the best time possible. As party host I would set up party’s before they started then I would check in with the birthday parents ensuring that the party ran smoothly and efficiently.

Work History

Party Host

Urban Air Trampoline and Adventure Park
Concord, CA
10.2024 - Current
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.

Front Desk Receptionist

Urban Air Trampoline and Adventure Park
Concord, CA
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

Medical

Clayton Valley Charter High School
Concord, CA

Skills

  • Team player attitude
  • Effective multitasking
  • Teamwork and collaboration
  • Party scheduling
  • Customer service
  • Adaptable nature

Languages

Spanish
Native or Bilingual

Timeline

Party Host

Urban Air Trampoline and Adventure Park
10.2024 - Current

Front Desk Receptionist

Urban Air Trampoline and Adventure Park
10.2024 - Current

Medical

Clayton Valley Charter High School

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Mia Estrada Mora