Summary
Overview
Work History
Education
Skills
Timeline
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Mia Ferrand

Mia Ferrand

College Student- Major in Nursing

Summary

Motivated and dependable college student with hands-on experience in administrative support, patient care, and customer service. Known for staying calm under pressure, adapting quickly, and bringing a warm approach and energy to professional environments. Strong communicator with a passion for helping others and a proven ability to juggle multiple responsibilities while maintaining a high standard of service.

Overview

4
4
years of professional experience

Work History

Part-Time Clerk

Miami Dade College – Campus President’s Office
01.2024 - Current
  • Support the Campus President and executive staff with clerical and administrative tasks.
  • Process documentation, manage incoming/outgoing mail, and assist during events attended by local and national dignitaries.
  • Provide customer service in person and over the phone, guiding students and guests with professionalism.
  • Maintain a professional office environment, including scheduling, data entry, and supporting cabinet meetings.

Chiropractic Assistant

Family Medical Group
07.2022 - 01.2023
  • Administered physical therapies including shockwave, EMS, laser, massage and guided patients through rehabilitation exercises to aid recovery from accident-related injuries.
  • Managed case files by maintaining accurate records, coordinating with attorneys for diagnosis authorization, and handling communication with imaging centers to schedule appointments and obtain reports.
  • Used ChiroTouch software to manage patient files, update treatment plans, and document medical services rendered.
  • Thrived in a fast-paced environment focused on personal injury treatment through insurance and legal channels.

Chiropractic Assistant

Fisher Chiropractic Center
11.2021 - 07.2022
  • Welcomed and assisted patients dealing with injuries from accidents and personal trauma.
  • Handled scheduling, data entry, phone management, and office coordination.
  • Assisted doctors in therapy sessions and created a warm, supportive atmosphere for patients.

Education

Associate of Arts(A.A.) - Nursing Pathway

Miami Dade College
01.2025

High School Diploma - Sports Medicine Academy

John A. Ferguson Senior High School
01.2021

Skills

  • CPR/ AED/ First-Aid Certified (Infant, Child & Adult)
  • Award-Winning Customer Service
  • Patient Interaction & Relations
  • Office & Administrative Support
  • Appointment & Calendar Management
  • Conflict Resolution & Complaint Handling
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Cash Handling & Point of Sale Transactions
  • Bilingual English (Fluent), Spanish (Intermediate)

Timeline

Part-Time Clerk

Miami Dade College – Campus President’s Office
01.2024 - Current

Chiropractic Assistant

Family Medical Group
07.2022 - 01.2023

Chiropractic Assistant

Fisher Chiropractic Center
11.2021 - 07.2022

Associate of Arts(A.A.) - Nursing Pathway

Miami Dade College

High School Diploma - Sports Medicine Academy

John A. Ferguson Senior High School

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Mia FerrandCollege Student- Major in Nursing