Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Mia Ficarella

Attica,NY

Summary

Dedicated and empathetic, with a proven track record at Attica's 10th Hole Golf Course, enhancing customer loyalty through exceptional service and problem-solving skills. Adept in accurate transaction handling and maintaining cleanliness, showcasing strong attention to detail and interpersonal abilities. Aspires to apply these skills within a healthcare setting, demonstrating a commitment to excellence and teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ice Cream Server

Dave's Ice Cream
Batavia, NY
03.2024 - Current
  • Serves a wide range of ice cream flavors to customers, while maintaining a friendly and engaging demeanor.
  • Process cash and credit card transactions accurately, resulting in zero discrepancies.
  • Assist in opening and closing procedures, including cleaning and sanitizing the ice cream shop.
  • Collaborate with colleagues to ensure consistent and timely delivery of orders during peak hours.
  • Proactively address customer inquiries and resolve issues, resulting in positive feedback and increased customer loyalty.
  • Manage inventory and restock ice cream supplies as needed, ensuring uninterrupted service to customers.

Waitress/Bartender

Attica's 10th Hole Golf Course
Attica, NY
08.2023 - 01.2024
  • Prepared checks accurately and processed payments properly.
  • Provided excellent customer service with accuracy.
  • Maintained a clean work area by restocking supplies and wiping down counters.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Seasonal Cleaner

Attica Central School
Attica, NY
06.2021 - 08.2022
  • Completed in-depth classroom cleaning to sanitize partitions, decorations, sinks, counters, and mirrors.
  • Kept business entrances clean, tidy, and professional in appearance.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Education

Genesee Community College
Batavia, NY
12-2026

High School Diploma -

Attica Central School
Attica, NY
06-2023

Skills

  • Highly motivated healthcare student with a desire to work in a healthcare facility
  • Strong personal skills
  • Work effectively in a team atmosphere
  • Communication
  • Problem solving
  • Attention to detail
  • Patience
  • Empathy
  • Time management

Certification

CPR and AED certification

Accomplishments

  • National Honor Society

Timeline

Ice Cream Server

Dave's Ice Cream
03.2024 - Current

Waitress/Bartender

Attica's 10th Hole Golf Course
08.2023 - 01.2024

Seasonal Cleaner

Attica Central School
06.2021 - 08.2022

Genesee Community College

High School Diploma -

Attica Central School

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Mia Ficarella