Mia Finn
Jericho,VT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Jericho Cafe & Tavern
02.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Customer Service Cashier
Ramuntos Pizzeria
01.2022 - 08.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Soccer Camp Coach
Chittenden County Soccer School
07.2021 - 07.2023
- Enhanced player skills by developing tailored training programs and incorporating diverse coaching techniques.
- Boosted team performance through effective communication, strategic planning, and motivational tactics.
- Improved individual player development by conducting one-on-one sessions focused on specific skill sets.
- Established a positive camp environment by fostering teamwork, sportsmanship, and respect among players.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Hannaford To-Go Shopper
Hannaford Supermarket
01.2021 - 03.2021
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
- Boosted sales through effective upselling techniques and in-depth product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Maintained up-to-date knowledge of current promotions and special offers to maximize sales opportunities.
Education
BBA - Pharmaceutical Marketing And Management
Merrimack College
North Andover, MA05.2027
High School Diploma -
Mount Mansfield Union High School
Jericho, VT04.2024
Skills
- Sales Techniques
- Strong Work Ethic
- Multitasking
- Teamwork and Collaboration
- Organizational Skills
- High Energy and Stamina
- Adaptability
Accomplishments
- Received HS Junior Year Determination Award for perseverance during a challenging global crisis, as a positive role model for peers, and making an academic “come back” during the pandemic.
- Selected by school counselor to be a Youth Offering Direction and Support (YODAS) for students needing high school support with academics and motivation.
- Deans list Student at Merrimack College.
-Div. 1 HS Varsity Soccer, 2022Championship playoff.
- Club Soccer League Nordic/Farpost Captain
Affiliations
- Ronald McDonald House Charities, Burlington, VT Volunteer cleaning rooms, raking leaves, and participate in the annual “Polar Express” train as an elf host for families and children impacted by serious illness.
- Volunteer at Camp Ta-Kum-Ta North Hero, VT Summer camp for children and families impacted by cancer. Volunteer time to decorate for events, collected gently used prom and formal wear for the end of week camp formal.
Timeline
Server
Jericho Cafe & Tavern
02.2022 - Current
Customer Service Cashier
Ramuntos Pizzeria
01.2022 - 08.2023
Soccer Camp Coach
Chittenden County Soccer School
07.2021 - 07.2023
Hannaford To-Go Shopper
Hannaford Supermarket
01.2021 - 03.2021
BBA - Pharmaceutical Marketing And Management
Merrimack College
High School Diploma -
Mount Mansfield Union High School
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