Summary
Overview
Work History
Education
Skills
References
Timeline
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MIA GABRIELA DECKLER

Lewiston,United States

Summary

Hardworking Crew Member with physical strength and stamina for demanding work. Contributes to daily operations by reliably completing assignments. Thrives in fast-paced environments with great time management abilities.

Positive and upbeat Crew Member with experience developing customer loyalty through the quality of service. Excellent at preparing foods, maintaining food safety and sanitation standards, and accurately completing orders. Dedicated to satisfying customers with fast, friendly service. Able to take and prepare orders without delay to quickly deliver food and drinks. People-person with an organized and efficient mindset. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald's Inc
South Portland, United States
12.2020 - Current
  • Developed important teamwork skills in order to keep the store running at its peak
  • Integrated professional and Interpersonal skills to provide quality service according to company policy
  • Expedited about 100+ customers through a two-lane drive-thru system
  • Showed comprehensive understanding of products, ingredients, and prices
  • Took orders and processed payments for dine-in, carry-out and drive-thru customers
  • Worked independently and teamed up with others to ensure productive workflow

Crew Member

McDonald's
Bridgton, ME
09.2024 - 11.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups, and bags.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Brewed and served coffee and tea with preferred add-ins.

Crew Trainer

McDonald's Inc
Windham, United States
06.2018 - 10.2020
  • Maintaining high standards of customer service during high-volume, fast-paced operations
  • Communicating clearly and positively with customers, coworkers and management
  • Resolving customers complaints and concerns promptly and professionally

Deli Clerk

Shaw's
Westbrook, United States
05.2018 - 06.2018
  • Greeted customers and provided excellent customer service
  • Performed all position responsibilities accurately and in a timely manner
  • Assisted with closing duties
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process

Cashier

HSM HOST - Burger King
ME, United States
02.2018 - 05.2018
  • Took customers' food orders; helped expedite food orders
  • Balanced a cash register
  • Processed cash register transactions by inputting product costs and giving back change
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
  • Greeted all customers and provided prompt and friendly service

Crew Member

McDonald's Inc
Gray, United States
10.2017 - 02.2018
  • Experience with attention to specific details
  • Ability to balance a cash drawer
  • Trained in time management
  • Cross-trained on all stations to fill in where needed and maintain strong service levels
  • Helped customers identify desirable menu items and customize combinations of offerings
  • Worked independently and teamed up with others to ensure productive workflow
  • Collected trash from the dining room and returned reusable items like trays to the kitchen for washing
  • Presented cheerful attitude when assisting customers and creating sandwiches

Education

High School Diploma - General Education

Davis Senior High School
Davis, CA

Skills

  • Process payments
  • Transaction Processing Expertise
  • Food safety
  • Order taking
  • Customer service
  • Money handling
  • Serve customers
  • Prepare orders
  • Menu memorization
  • Taking orders
  • Attention to detail
  • Point-of-sale transactions
  • Beverage preparation
  • Food service standards
  • Good with technology

References

Available Upon Request.

Timeline

Crew Member

McDonald's
09.2024 - 11.2024

Crew Member

McDonald's Inc
12.2020 - Current

Crew Trainer

McDonald's Inc
06.2018 - 10.2020

Deli Clerk

Shaw's
05.2018 - 06.2018

Cashier

HSM HOST - Burger King
02.2018 - 05.2018

Crew Member

McDonald's Inc
10.2017 - 02.2018

High School Diploma - General Education

Davis Senior High School

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MIA GABRIELA DECKLER