Mia Galindo
Corpus Christi,TX
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Well-versed in maintaining strict compliance with HIPAA standards overseeing mental health operations. Effectively using Smartcare to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented and dedicated to handling every detail with care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Clerk
MHID
08.2023 - Current
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Proofread and edited professional documents to fix errors.
- Input data into spreadsheets and databases.
- Improved communication between departments through effective scheduling and coordination of meetings.
Customer Associate
Photogenie Photography
01.2023 - 06.2023
- Contributed to inventory management, ensuring optimal stock levels and minimal waste.
- Served as a brand ambassador at community events, raising awareness about products/services offered by the company.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Administration Clerk
Our Lady Guadalupe
08.2020 - 06.2022
- Provided clerical support, addressing routine, and special requirements.
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
- Helped handle travel arrangements for executive team.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Monitored and tracked budgets and expenses.
Unit Secretary
Cuero Nursing And Rehabilitation Center
08.2019 - 08.2020
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Education
High School Diploma -
King High School
Corpus Christi, TX06.2022
Skills
- Information Processing
- Proficient in Streamline, Word, And Teams
- Paperwork and Documentation
- Professional Relationship Building
- Report Preparation
- Telephone Etiquette
- Document Scanning
- Interpersonal and Written Communication
- Data Entry
- Administrative support
- Appointment Scheduling
- Document Control
Certification
- BLS Certificate - 2023-2024
Timeline
Administration Clerk
MHID
08.2023 - Current
Customer Associate
Photogenie Photography
01.2023 - 06.2023
Administration Clerk
Our Lady Guadalupe
08.2020 - 06.2022
Unit Secretary
Cuero Nursing And Rehabilitation Center
08.2019 - 08.2020
High School Diploma -
King High School
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