Mia Gallegos
Porter,TX
Summary
Efficient Office Assistant with 3 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
2
2
years of professional experience
Work History
Office Assistant
Rooms To Go
Humble, TX
12.2023 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed daily deposits in accordance with bank policies and procedures.
- Maintained records of all financial transactions for audit purposes.
- Provided excellent customer service to ensure a positive customer experience.
Customer Service Representative
Bel Furniture
Humble, TX
06.2022 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Humble High School
Humble, TX05-2022
Skills
- Report Writing
- Data Entry
- Clerical Support
- Meeting planning
- Administrative Support
Languages
English
Professional
Spanish
Limited
Timeline
Office Assistant
Rooms To Go
12.2023 - Current
Customer Service Representative
Bel Furniture
06.2022 - 12.2023
High School Diploma -
Humble High School