Mia Gasbarro
Westwood,MA
Summary
Motivated and dedicated college student with a strong interest in clinical research. Seeking an opportunity in a laboratory setting to develop knowledge as a biology student. Eager to gain hands-on experience as a lab technician and researcher, committed to contributing to the advancement of scientific research.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lab Work
Spectra Solutions
01.2018 - Current
- Put together optical fiber cables for probes, which involves putting optical fibers into protective housing, putting connectors into fibers then polish connectors.
- Help build spectroscopic instruments, which includes assembling instrument components and soldering and making electrical cables for each electrical component in instrument.
- Follow blueprints to assemble spectroscopic instruments for sale. Shipping
- Receive orders and document packing slips
- Package instruments for shipment
- Print shipping labels
- Entering shipping information into couriers' website for product shipment
- Purchase orders and filing
- Place orders to vendors’ websites
- Logging purchase orders and credit card orders into company’s filing system according to company protocol.
Server
Texas Roadhouse
01.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Customer Service
Guarino’s Bakery
01.2020 - Current
- Store Maintenance
- Provided exceptional customer service, addressing guest inquiries promptly and professionally.
- Met customer service objectives by providing superior customer service to customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Teacher Assistant (TA)
General Biology Lab
09.2024 - 12.2024
- Prepare the Laboratory
- Assist and provide students with knowledge of the material
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Copied, organized and distributed classroom assignments or other paperwork.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Operations Coordinator Intern
Storage Scholars LLC
01.2024 - 09.2024
- Schedule and oversee pick-ups and drop-offs
- Ensure everything runs smoothly with customer move-ins/move-outs
- Streamlined operations by implementing efficient processes and procedures.
- Provided direction and guidance to internal teams in order to achieve targets.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Implemented troubleshooting, root cause analysis and issue resolution.
Bistro Server
Lifetime Fitness
01.2022 - 12.2022
- Assisted in the training of new bistro servers, sharing valuable experience and effective techniques for providing exceptional service.
- Improved table turnover rates by anticipating guest needs and attending to them promptly throughout the meal experience.
- Contributed to revenue growth by upselling menu items and promoting daily specials effectively.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of dishes according to guest specifications.
- Increased repeat business through friendly and professional interactions with guests, remembering their preferences and dietary needs.
Hostess
Jalapenos Bar & Grill
01.2019 - 12.2020
- Answered phone calls to take orders, give information and document reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Arts - Biology Major, Business Innovations Minor
Providence College
Rhode Island05.2026
High School Diploma -
Westwood High School
Westwood, MA06.2022
Skills
- Microsoft Excel Certified
- Laboratory Experience
Extracurricular Activities
- Admissions Ambassadors Member, 01/01/23, Present
- Admissions Ambassadors Executive Board, 01/01/23, Present
- Dance Club Member, 09/01/22, Present
- Elected Dance Club Treasurer (Executive Board), 01/01/23, 05/31/24
- Dance Club Choreographer, 09/01/23, Present
- Biology Society Member, 09/01/23, Present
- Irish Step Dance Club, 01/01/24, Present
- Make-A-Wish Foundation Club, 09/01/24, Present
Certification
Microsoft Excel Certified (2023)
Timeline
Teacher Assistant (TA)
General Biology Lab
09.2024 - 12.2024
Server
Texas Roadhouse
01.2024 - Current
Operations Coordinator Intern
Storage Scholars LLC
01.2024 - 09.2024
Bistro Server
Lifetime Fitness
01.2022 - 12.2022
Customer Service
Guarino’s Bakery
01.2020 - Current
Hostess
Jalapenos Bar & Grill
01.2019 - 12.2020
Lab Work
Spectra Solutions
01.2018 - Current
Bachelor of Arts - Biology Major, Business Innovations Minor
Providence College
High School Diploma -
Westwood High School
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