MIA G. HEREDIA
QUEEN CREEK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Patient Registration Representative
Atlas Healthcare
Mesa
08.2025 - Current
- Welcomed patients and collected necessary registration information.
- Assisted patients with forms and answered registration inquiries.
- Coordinated with healthcare providers to ensure smooth patient flow.
- Educated patients on policies and procedures during registration process.
- Collaborated with team members to improve registration efficiency.
- Managed confidential patient data in compliance with HIPAA regulations.
Beauty Advisor
Ulta
Queen Creek
11.2024 - 07.2025
- Assisted customers in selecting beauty products tailored to their needs.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained cleanliness and organization of displays and sales floor areas.
- Educated clients on skincare routines and makeup application techniques.
- Collaborated with team members to ensure optimal inventory levels and product availability.
- Handled customer inquiries, resolving issues with professionalism and care.
- Executed promotional events, showcasing new products and attracting customer interest.
- Trained new staff on product knowledge and customer service standards.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Receptionist
Allan Foot and Ankle
Mesa
08.2023 - 08.2024
- Greeted patients warmly and directed them to appropriate services.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments using electronic health record system.
- Maintained patient records and ensured data accuracy.
- Processed patient forms and verified insurance information promptly.
- Organized office supplies and maintained cleanliness in reception area.
- Assisted in handling patient inquiries and resolving concerns effectively.
- Scheduled and confirmed appointments.
Sales Associate
Target Ulta
Queen Creek
11.2021 - 08.2023
- Providing knowledgeable advice for skin care and beauty products
- Servicing to help the needs of every guest
- Unboxing, stocking, and back stocking items on the shelves
- Continuously meeting sales targets for Ulta
- Set up promotional displays
- Cleaning the shelves and keeping products neat
- Handling a customers purchase
- Collaborating with team members to work effectively
- Training new team members
- Received a Yelp review about exceptional guest servicing
- Received multipole customer reviews for being fast and efficient with my service
- Lead department to top 5 national ranking for Ulta Rewards customer links, doubling participation in one week to 20%
- Received recognition and appreciation from both management ans store director for outstanding efforts
Sales Associate
Homegoods
Queen Creek
11.2020 - 11.2021
- Unboxing and stocking items for the shelf
- Handling the cash register and customer transactions and returns
- Meeting sales targets set by management
- Maintaining a clean and organized store and restroom appearance
- Assisting customers in locating merchandise, answering questions, and offering recommendations
Education
Some college - nursing prerequisites
Mesa Community College
Mesa, Az05.2023
Skills
- Cashiering
- Retail sales
- Merchandizing
- Upselling
- Product knowledge
- Organizational skills
- Communication skills
- Conflict resolution
- Cash handling
- Punctuality
- Exceptional phone etiquette
- Deescalating situations
- Patient registration
- HIPAA compliance
- Appointment scheduling
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Inventory management
- Payment collection
- Medical terminology
Languages
- Italian, Fluent
- Spanish, Intermediate
Accomplishments
- Employee of the month in Oct 2025 (Atlas Healthcare Partners)
- Reviews left by patients (Atlas Healthcare Partners)
- Reviews on Yelp for helping customers (Target)
Languages
Italian
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Patient Registration Representative
Atlas Healthcare
08.2025 - Current
Beauty Advisor
Ulta
11.2024 - 07.2025
Receptionist
Allan Foot and Ankle
08.2023 - 08.2024
Sales Associate
Target Ulta
11.2021 - 08.2023
Sales Associate
Homegoods
11.2020 - 11.2021
Some college - nursing prerequisites
Mesa Community College