Mia Gilman
Hingham,MA
Summary
Dynamic and self-motivated professional with a friendly demeanor and proven customer service skills honed at Sweets by Swedes. Adept at thriving in fast-paced environments, I excel in teamwork and problem-solving, ensuring smooth operations and exceptional guest experiences while maintaining high standards of cleanliness and order.
Overview
3
3
years of professional experience
Work History
Candy Shop
Sweets by Swedes
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Ice Cream Scooper
Nona’s
08.2023 - 12.2023
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Food Runner
Hingham Yacht Club Snack Shack
06.2022 - 09.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Hingham High School
Hingham, MASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
I am on the mentor executive board at my high school. I help freshman adapt to their first year at high-school and provide them guidance as they navigate this big change.
Timeline
Candy Shop
Sweets by Swedes
06.2024 - Current
Ice Cream Scooper
Nona’s
08.2023 - 12.2023
Food Runner
Hingham Yacht Club Snack Shack
06.2022 - 09.2022
High School Diploma -
Hingham High School
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