Mia Glans
Las Vegas,NV
Overview
7
7
years of professional experience
Work History
Cocktail Server & Costumer Experience Specialist
Aliante Casino + Hotel + Spa
Las Vegas, NV
03.2023 - 04.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Food Service Associate
In-N-Out Burger
Las Vegas, NV
09.2020 - 12.2020
- Communicated effectively with kitchen staff regarding daily tasks and order requests.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
- Followed all health department standards for sanitation and hygiene.
- Greeted customers upon arrival in a friendly manner while providing excellent customer service.
- Organized storage areas for food products in accordance with safety regulations.
- Maintained accurate records of transactions made at the register throughout the day.
- Inspected dining areas regularly to ensure they met health code requirements.
Life Gaurd
MGM Grand Resort & Casino
Las Vegas, NV
09.2018 - 09.2020
- Reported any unsafe conditions or suspicious activity to management immediately.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Educated patrons about safe swimming practices through public announcements.
- Performed emergency rescues when necessary.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
Skills
- Customer service
- Order processing
- Drink preparation
- Point-of-sale operation
- Health regulations
- Sanitation practices
Timeline
Cocktail Server & Costumer Experience Specialist
Aliante Casino + Hotel + Spa
03.2023 - 04.2025
Food Service Associate
In-N-Out Burger
09.2020 - 12.2020
Life Gaurd
MGM Grand Resort & Casino
09.2018 - 09.2020