Mia Gomez
Chicago,IL
Summary
I am a sophomore at the University of Kansas, majoring in Digital Marketing, a part of the School of Journalism, with a minor in Professional Performance. I have a strong interest in the marketing community and am eager to explore opportunities that will allow hands-on exposure to the marketing world.
Overview
4
4
years of professional experience
Work History
Digital Marketing Manager
Nothing Bundt Cakes
Oak Lawn, Illinois
06.2026 - Current
- Developed and executed digital marketing campaigns for bakery products.
- Developed creative digital content and unique campaigns to drive brand exposure.
- Managed social media accounts to enhance brand visibility and engagement.
- Trained team members on digital marketing tools and best practices for success.
Guest Service Representative
Nothing Bundt Cakes
Oak Lawn, Illinois
04.2023 - Current
- Assisted customers with product selection and answered inquiries about menu items.
- Resolved guest complaints in a professional manner.
- Managed cash register operations and processed customer transactions efficiently.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Collaborated with team members to ensure timely service during peak hours.
- Educated guests on cake options, flavors, and special orders for events.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Maintained cleanliness and organization of the front-of-house area and display cases.
- Provided guidance to new team members on how to perform tasks correctly.
Education
High School Diploma -
Marist High School
Chicago, IL05-2025
School of Journalism, and Mass Communications - Digital Marketing
University of Kansas
Lawrence, KS09-2026
Skills
- Social media management
- Customer engagement
- Content creation
- Team collaboration
- Customer service
- Food safety
- POS system experience
- Digital marketing strategy
Affiliations
- Student Ambassadors (2021-2025)
- Volunteering, OLHMS summer school (June- August 2024)
- St. Catherine Domestic Violence Outreach- Fundraising (July 2025-August 2025)
- KU fashion and business professional organization
- Art Club, Yearbook, Environmental Club, Latinos United, lacrosse and basketball team management
Timeline
Digital Marketing Manager
Nothing Bundt Cakes
06.2026 - Current
Guest Service Representative
Nothing Bundt Cakes
04.2023 - Current
School of Journalism, and Mass Communications - Digital Marketing
University of Kansas
High School Diploma -
Marist High School