Mia Gonzalez
San Luis,AZ
Summary
Dedicated front desk receptionist with strong bilingual communication skills. Experienced in managing appointments and fostering a welcoming environment to enhance client relations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist Volunteer
Humane Society of Yuma
Yuma, Arizona
05.2023 - 06.2025
- Assisted at the front desk by answering phone calls, greeting visitors, and providing customer support.
- Gained hands-on experience in client relations, multitasking, and maintaining a welcoming environment.
- Greeted visitors and provided information about shelter services and programs.
- Answered phone calls and directed inquiries to appropriate staff members.
- Managed appointment scheduling for animal adoptions and volunteer orientations.
- Maintained front desk organization and cleanliness for welcoming atmosphere.
- Educated visitors on responsible pet ownership and available resources at the shelter.
- Greeted visitors and provided them with assistance.
- Ensured compliance with safety regulations within the workplace environment.
- Utilized bilingual communication (English and Spanish) to assist a diverse community of clients.
- Developed strong customer service skills while maintaining compassion and empathy in a fast-paced environment.
Education
General Studies
Arizona Western College
San Luis, AZ05-2026
Skills
- Customer service
- Bilingual communication
- Front desk operations
- Appointment scheduling
- Time management
- Client relations
- Confidentiality
- Maintaining cleanliness
- Tact and diplomacy
- Phone management
- Initiative and proactivity
- Phone etiquette
- Patience and tolerance
- Visitor greeting
- Greet visitors
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Receptionist Volunteer
Humane Society of Yuma
05.2023 - 06.2025
General Studies
Arizona Western College
Similar Profiles
Arlette VillasenorArlette Villasenor
Adoption Counselor at Humane Society Of YumaAdoption Counselor at Humane Society Of Yuma
RYAN RASMUSSENRYAN RASMUSSEN
Food Bank Volunteer at Yuma Food BankFood Bank Volunteer at Yuma Food Bank
Alexander AmadoAlexander Amado
Volunteer at Food Bank of YumaVolunteer at Food Bank of Yuma
Alexis ManriquezAlexis Manriquez
Radiologic Technologist at Yuma Regional Medical Center/Onvida HealthRadiologic Technologist at Yuma Regional Medical Center/Onvida Health
Andre RuizAndre Ruiz
Laborer Operator at Loc International LLCLaborer Operator at Loc International LLC