Mia Gutierrez

• Accumulated over 900+ hours of work & worked as a student worker with California Department of Rehabilitation (DOR)
• Facing and Restocking - Maintained product presentation and ensured shelves were fully stocked for customer accessibility. This allowed me to improve my organization and observation skills.
• Resets & Planogram execution - Carried out shelf resets and followed store planograms to optimize product placement.
• Bay Shelf Organization - Organized and maintained overstock bay shelves for efficiency, accuracy and visual appeal.
• Shipment unloading - Weekly truck shipment unloads. My team and I unload store products and restock in designed product areas. I was in charge of baby/feminine/hair/skin/body care products. This taught me how to memorize where specific products are located within stores.
• Facilitated operations at photography station to ensure timely service for customers, by processing orders assisting with photography requests, and preparing passport photos for customers. Improved communication and ability to work under pressure.
• Seasonal & Holiday - Merchandising, designed and decorated displays to highlight seasonal promotions and increase customer engagement.
• Assisted customers with product location, basic questions, and friendly in-store service
• Restocked shelves, faced merchandise, and maintained organized sales floor displays
• Processed incoming shipments and sorted inventory for efficient backroom storage
• Maintained clean, safe work areas by following store policies and sanitation standards
• Guided shoppers toward pharmacy and retail departments using clear communication
• Adapted quickly to daily tasks while supporting front-end and stockroom needs
• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
• Developed strong oral and written communication skills in working with people of different ages,

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