
Driven Sales Associate with a proven track record at Dillards, adept in customer service and sales development. Excelled in building strong customer relationships, enhancing sales goals by over 20%, and training new hires. Expertise in product sales and customer needs assessment, maintaining a high level of merchandise knowledge across various departments.
Providing excellent customer service, while consistently meeting the store's sales goals. Providing information and assistance regarding store merchandise, answering phones, stocking shelves, providing advice, opinions and information on customers outfits and store products. Assisting managers with visual merchandising and moving/ re-working clothing racks. Help customers place online orders, process returns, sell perfume and cologne and give product knowledge to customers regarding store products. Building clientele and connections with valued and loyal customers. Sell mens, women's and kids shoes. Sell juniors dresses and clothing. Measure mens torso's for shirt size and jacket size. Sell car seats and strollers for toddlers, give information regarding store products. Following up with customers on purchased items for reviews on products. Inviting customers to sale events. Helping co-workers find items in the store and within my department. Training new hires on job duties. Running the cash register. Auditing the cash registers at the beginning and end of the shift. Organize the stock rooms and help my managers with inventory. Maintaining and organizing a clean and neat work space.
Product Sales
Customer Service
Sales Development
Customer Needs Assessment