Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Skills
Timeline
Generic

Mia Guzman

Santa Fe

Summary

Dynamic professional with a proven track record in customer service and patient care, excelling in roles at Dillards and Christus St. Vincent Hospital. Skilled in vital signs monitoring and sales strategies, demonstrating exceptional communication and team collaboration. Achieved consistent sales goals and improved patient comfort, showcasing a goal-oriented approach and a positive, professional demeanor.

Overview

1
1
year of professional experience

Work History

Sales Associate

Dillards
01.2024 - Current

Providing excellent customer service, while consistently meeting the store's sales goals. Providing information and assistance regarding store merchandise, answering phones, stocking shelves, providing advice, opinions and information on customers outfits and store products. Assisting managers with visual merchandising and moving/ re-working clothing racks. Help customers place online orders, process returns, sell perfume and cologne and give product knowledge to customers regarding store products. Building clientele and connections with valued and loyal customers. Sell mens, women's and kids shoes. Sell juniors dresses and clothing. Measure mens torso's for shirt size and jacket size. Sell car seats and strollers for toddlers, give information regarding store products. Following up with customers on purchased items for reviews on products. Inviting customers to sale events. Helping co-workers find items in the store and within my department. Training new hires on job duties. Running the cash register. Auditing the cash registers at the beginning and end of the shift. Organize the stock rooms and help my managers with inventory. Maintaining and organizing a clean and neat work space.

Certified Nursing Assistant

Christus St. Vincent Hospital
Santa Fe
08.2024 - 02.2025
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Used mobility devices to transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered medications and educated patients and families on correct at-home administration.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Collected specimens from patients for laboratory testing purposes.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Reported changes in patient condition to registered nurse or physician.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Observed patients for any changes in their physical or mental condition.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Education

High School Diploma -

Santa Fe High School
2100 Yucca St
05.2024

Skills

  • Customer service
  • Patient care
  • Vital signs monitoring
  • Employee training
  • Inventory management
  • Sales strategies
  • Effective communication
  • Team collaboration
  • Problem solving
  • Goal oriented
  • Calm demeanor
  • Positive and professional
  • Excellent people skills
  • Listening skills
  • Conflict resolution
  • Time management
  • Strategic planning

Languages

5

Personal Information

Title: Sales Associate

Skills

Timeline

Certified Nursing Assistant

Christus St. Vincent Hospital
08.2024 - 02.2025

Sales Associate

Dillards
01.2024 - Current

High School Diploma -

Santa Fe High School
Mia Guzman