Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mia Hargis

Mount Holly

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dean of Students

Montclair State University
08.2024 - Current
  • Serving as the first point of contact for students, staff, and visitors
  • This involves answering questions, transferring calls, and responding to emails or inquiries
  • Welcoming students, parents, and other visitors to the office, helping them with inquiries, and directing them to appropriate personnel or resources
  • Providing information to students about various services or procedures within the Dean of Students' office, such as academic advising, student conduct policies, or support services
  • Organizing and maintaining records, student files, and confidential documents, both electronically and in physical format
  • Listening to students' concerns or complaints related to academic or personal matters and recording these issues for follow-up by the appropriate staff members or the Dean
  • Handle sensitive information regarding students' conduct or academic matters, maintaining confidentiality is essential

Beauty Advisor

Sephora
05.2024 - 01.2025
  • Demonstrated excellent communication skills to build relationships with clients
  • Provided exceptional customer service and assisted customers with product selection
  • Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions
  • Took inventory or examined merchandise to identify items needing reordering or replenishment
  • Stocked shelves, cleaned floors and organized sales areas

Residence Life Desk Assistant

Montclair State University
05.2023 - 08.2023
  • Interacting with residents, staff, and visitors, so being able to speak clearly, politely, and effectively is crucial
  • Send emails, update bulletin boards, or maintain written logs, so solid writing skills are helpful
  • First point of contact for residents with questions or issues, so a friendly, helpful attitude is key
  • If residents encounter issues (e.g., lockouts, maintenance problems), you'll need to be able to handle those situations calmly and know when to escalate them to the right staff
  • Ensuring that all logs, maintenance requests, and incident reports are updated and filed correctly
  • Residence halls operate 24/7, so being dependable and showing up for your shifts is critical
  • Often, desk assistants work night, weekend, or holiday shifts
  • Adhering to residence life policies, procedures, and safety protocols is essential to maintaining the security and integrity of the living space

Fulfillment Team Member

Target
03.2021 - 12.2022
  • On your feet for extended periods of time, and sometimes lift heavy boxes
  • Move quickly and efficiently, especially during peak times, so a reasonable level of physical stamina is essential
  • Follow specific instructions to ensure that items are picked and packed correctly
  • This requires strong attention to detail, especially when handling large orders or fast paced shifts
  • Collaborate well with colleagues and communicate effectively to meet goals and targets
  • Meet daily or hourly goals, so working efficiently and managing time effectively is important

Restaurant Hostess

O'Connors
08.2020 - 12.2020
  • Ability to interact with guests in a friendly and professional manner
  • Handling any guest complaints or issues calmly and efficiently
  • Maintaining a welcoming, upbeat demeanor, even during busy or stressful times
  • Ensuring guests are seated properly, orders are recorded correctly, and special requests are noted

Education

Bachelor of Arts (B.A.) - Psychology

Montclair State University
Montclair, NJ
05.2025

Skills

  • Parental communication
  • Student engagement
  • Crisis management
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving
  • Time management
  • Adaptability and flexibility
  • Effective communication

Certification

Mental Health Aid

Timeline

Dean of Students

Montclair State University
08.2024 - Current

Beauty Advisor

Sephora
05.2024 - 01.2025

Residence Life Desk Assistant

Montclair State University
05.2023 - 08.2023

Fulfillment Team Member

Target
03.2021 - 12.2022

Restaurant Hostess

O'Connors
08.2020 - 12.2020

Bachelor of Arts (B.A.) - Psychology

Montclair State University
Mia Hargis