Mia Hennig
Lindenhurst,NY
Summary
Motivated Kickback Jack's with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Counselor
Camp Eagle Hill
06.2024 - 08.2024
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Server
Kickback Jack's
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Hostess
Kickback Jack's
01.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Hostess
The Tavern At Beekman Arms
07.2022 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
No Degree - Nuclear Medical Technology
Molloy University
1000 Hempstead Ave, Rockville Centre, NY 1157005.2027
High School Diploma -
Red Hook High Schhol
103 W Market St, Red Hook, NY 1257106.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Safe Food Handling
- Menu Memorization
- Cleanliness standards
- Food Running
- Table Bussing
- Professional Appearance
- Supply Restocking
Timeline
Counselor
Camp Eagle Hill
06.2024 - 08.2024
Server
Kickback Jack's
01.2024 - 08.2024
Hostess
Kickback Jack's
01.2024 - 08.2024
Hostess
The Tavern At Beekman Arms
07.2022 - 09.2023
No Degree - Nuclear Medical Technology
Molloy University
High School Diploma -
Red Hook High Schhol
Similar Profiles
Sonni NelsonSonni Nelson
Retreats Facilitator at Camp Eagle Adventure CampRetreats Facilitator at Camp Eagle Adventure Camp
Adrianna MillsAdrianna Mills
Administrative Assistant at Eagle Academy Ocean HillAdministrative Assistant at Eagle Academy Ocean Hill
WILTON ZUNIGAWILTON ZUNIGA
Math Teacher at Eagle Hill SchoolMath Teacher at Eagle Hill School