Mia Hernandez

I currently work as a supervisor for a games company at Six Flags. I supervise teams of up to 20 employees, making sure they stay motivated, follow guidelines, and provide positive guest experiences. My responsibilities include resolving guest concerns, counting inventory, tracking revenue, coaching team members, opening/closing procedures, and overall helping create a fun and efficient work environment. I am also a trainee supervisor, meaning I am used to training groups of new hires and working one on one with employees to train and motivate them.

As a selling associate, my role includes greeting customers, listening to their needs, and offering personalized product recommendations to give them a great shopping experience. I help maintain store presentation, restock merchandise, and process transactions. In addition to my role on the sales floor, I’ve worked on the shipment team, assisting with inventory processing, floor sets, and backroom organization.

As a team member for Consolidated Theaters, I worked mainly with food and drink preparation and service. I regularly interacted with guests at both the concession and ticket stand, taking orders, answering questions, and providing quick, friendly service. I helped create a welcoming atmosphere by greeting guests and maintaining cleanliness/organization in all service areas.