Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

MIA HERNANDEZ

Jacksonville

Summary

Dynamic sales professional with a proven track record at Ulta, excelling in customer service and inventory management. Adept at analyzing sales data to drive performance and enhance customer experiences. Known for strong leadership and teamwork skills, consistently achieving sales goals while fostering a welcoming environment. Passionate about beauty and dedicated to client satisfaction. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Task Associate- Beauty Advisor

Ulta Beauty Inc.
01.2025 - Current
  • Provided beauty product recommendations tailored to individual customer needs.
  • Assisted customers with makeup application techniques and skincare routines.
  • Maintained product displays and ensured cleanliness of the sales area.
  • Educated customers on product ingredients and benefits to inform purchasing.
  • Processed transactions accurately using point-of-sale systems efficiently.
  • Collaborated with team members to achieve daily sales goals and promotions.
  • Managed inventory levels, restocked shelves, and organized backroom storage.
  • Engaged with customers to build relationships and enhance their shopping experience.

Receptionist

Herrera Foot and Ankle
02.2024 - 07.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales Manager

Forever 21
04.2023 - 01.2024
  • Customer servicing involves every customer, but also ordering clothing pieces when going the extra mile to get to know each customer and making them feel welcome.
  • Led sales team to achieve monthly targets and maximize store performance.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Collaborated with marketing team on promotional events to drive foot traffic.
  • Managed inventory levels to ensure optimal stock availability for customers.
  • Conducted regular performance reviews to assess team effectiveness and morale.

Sales Associate

Auto Fashion Inc.
04.2022 - 04.2023
  • Helping customer find parts while also giving. Also, picking up the phone and ordering parts while also keeping track of inventory.
  • Assisted customers with product selections and inquiries.
  • Maintained organized display areas for optimal product visibility.
  • Processed transactions accurately using point-of-sale systems.
  • Conducted inventory checks to ensure stock availability and accuracy.
  • Resolved customer complaints effectively and professionally.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
05.2025

Skills

  • Time management
  • Service consultations
  • Verbal and written communication
  • Attention to detail
  • Organization and multitasking
  • Flexibility and adaptability
  • Demonstration skills
  • Friendly and outgoing

Accomplishments

Have experience using Word, excel and outlook. I also have more then a year working with epic.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Task Associate- Beauty Advisor

Ulta Beauty Inc.
01.2025 - Current

Receptionist

Herrera Foot and Ankle
02.2024 - 07.2025

Sales Manager

Forever 21
04.2023 - 01.2024

Sales Associate

Auto Fashion Inc.
04.2022 - 04.2023

High School Diploma -

Sandalwood High School

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