Mia Hiduke
Taylor
Summary
Offering warm and engaging personality, well-suited for creating welcoming environment. Brings ability to quickly learn essential customer service and patient care techniques and effectively manage guest interactions. Ready to use and develop communication and customer service skills in any role I am in.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
ASCENSION SETON MEDICAL CENTER
08.2025 - Current
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Monitored vital signs and reported any abnormalities to the nursing staff
- Assisted with transferring patients in and out of beds or wheelchairs
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Documented patient information accurately and timely in electronic medical records system
- Responded promptly to call lights and requests for assistance from patients
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Assisted in transporting patients to various departments within the healthcare facility for tests or procedures
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
- Maintained confidentiality of patient information at all times
Patient Care Technician
TEXAS CARDIAC ARRHYTHMIA
08.2024 - 06.2025
- Monitored vital signs and reported any abnormalities to the nursing staff
- Assisted with transferring patients in and out of beds or wheelchairs
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Assisted in transporting patients to various departments within the healthcare facility for tests or procedures
- Maintained confidentiality of patient information at all times
- Contributed to a positive work environment by fostering teamwork among colleagues
- Demonstrated proficiency in using medical equipment such as EKG machines or glucose monitors
- Maintained a clean and organized work environment to promote safety and efficiency
- Responded calmly and effectively during emergency situations, following established protocols
- Ensured proper disposal of contaminated materials according to regulatory guidelines
EKG Technician
St. David's HealthCare
10.2021 - 01.2024
- Took clear and accurate EKGs
- Made sure every patient was comfortable as could be in my care
- Responded calmly and effectively during emergency situations, following established protocols
- Informed nursing staff promptly about any changes observed in patients' condition
- Provided emotional support to patients and their families during challenging times
- Maintained a clean and organized work environment to promote safety and efficiency
- Contributed to a positive work environment by fostering teamwork among colleagues
Server/Hostess/(Carryout During Covid)
Rio Grande Mexican Restaurant
05.2020 - 10.2021
- Maintained positive attitude and productivity to ensure myself, customers, and everyone around me a successful experience.
- Keep kitchen staff informed by timing of meal progression with each table.
- Assisted colleagues during rush periods to ensure customer satisfaction.
- Significantly increased guest checkouts from promoting items on our menu.
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
- Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
Hostess
Masfajitas
07.2019 - 05.2020
- Made sure communication was clear between both staff and customers to make sure they had the best experience possible.
- Prepared dining area ahead of each service.
- Accommodated guests with high chairs and booster seats, ensuring people with wheel chairs as well felt as comfortable as possible.
Cashier/Customer Service
Jaks Warehouse
04.2018 - 10.2018
- Ensured that all customers had a warm welcome coming into the facility and up to the register.
- Held knowledge of weekly ads or coupons for rides and deals we had going on.
- Accurately processed customer transactions and maintained cash drawer.
Education
High school diploma - undefined
Lake Central High School/Taylor Highschool
Saint John, IN05.2020
Skills
- Organizational skills
- Restaurant experience
- Typing
- Host/Hostess
- Hospital experience
- Serving Experience
- Busser
- Computer operation
- Motivated Attitude
- Adaptability
- Communication skills
- Customer service
- Organized
Certification
- Basic Life Support (BLS), 2024-10-01, 2026-10-01
- Driver's License
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Personal Information
- Driving License: Yes
- Visa Status: Authorized to work in the US for any employer
Timeline
Patient Care Technician
ASCENSION SETON MEDICAL CENTER
08.2025 - Current
Patient Care Technician
TEXAS CARDIAC ARRHYTHMIA
08.2024 - 06.2025
EKG Technician
St. David's HealthCare
10.2021 - 01.2024
Server/Hostess/(Carryout During Covid)
Rio Grande Mexican Restaurant
05.2020 - 10.2021
Hostess
Masfajitas
07.2019 - 05.2020
Cashier/Customer Service
Jaks Warehouse
04.2018 - 10.2018
High school diploma - undefined
Lake Central High School/Taylor Highschool