Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Mia Hollis

Ridgeland,MS

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart and Outback Steakhouse. Proven ability in cash handling and fostering customer relationships, enhancing satisfaction and loyalty. Recognized for exceptional work ethic and integrity, consistently delivering efficient service and training new team members to uphold high standards.

Overview

2
2
years of professional experience

Work History

Cashier

Walmart
06.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Server

Outback Steakhouse
02.2024 - 10.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed accurate order entry using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area during shifts.
  • Assisted in training new team members on service standards.
  • Handled customer inquiries and resolved complaints efficiently.
  • Upheld restaurant safety protocols and sanitation standards consistently.
  • Enhanced guest experience through personalized service and menu knowledge.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Associate of Arts - Criminal Justice

Hinds Community College
Raymond, MS
12.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Money handling

Timeline

Cashier

Walmart
06.2025 - Current

Server

Outback Steakhouse
02.2024 - 10.2024

Associate of Arts - Criminal Justice

Hinds Community College

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Mia Hollis