Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mia Holmes

Washington,USA
Mia Holmes

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
years of professional experience

Work History

Harris Teeter

Lead Scan Coordinator
07.2021 - Current

Job overview

  • Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
  • Executed correct signage placement in each aisle and department and replaced missing signs before store opening.

Harris Teeter

Cashier
07.2021 - Current

Job overview

  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Harris Teeter

Customer Service Clerk
07.2021 - Current

Job overview

  • Issued receipts and processed refunds, credits, or exchanges.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Educated customers on best-fit selections by listening to personal desires and purchase limitations.
  • Kept front check out area clean and organized for efficient service.
  • Coordinated smooth front office operations to effectively serve more than [Number] clients each day.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Organized efficient service responses by directing visitors and callers to correct personnel.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved accounting, service and delivery concerns.

Night Dreams

Sales Associate
10.2019 - 07.2021

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

St. Ann’s Infant and Maternity Home

Volunteer/Intern
01.2009 - 01.2010

Job overview

  • Set up snacks
  • Cleaned behind the children
  • Directed different activities with the children
  • Monitored outdoor activities
  • Greeted parents and students in the morning
  • Responsible for the inspection, storage, and issue of toys and naptime bedding

Providence Hospital

Volunteer/Intern
01.2008 - 01.2010

Job overview

  • Answered the telephones and connected calls to patient’s rooms
  • Directed visitors to proper areas
  • Maintained patient files
  • Transported blood to the blood bank
  • Provided patients transportation via wheelchair

Executive Office of the Mayor

Intern
01.2007 - 01.2008

Job overview

  • Provided administrative assistance to the Executives in the Office of the Mayor
  • Greeted visitors
  • Filed, scanned, and processed documents as instructed by upper management
  • Responsible for the receipt, inspection, segregation, processing, storage, and issue of organizational supplies and equipment

Education

St. Ann’s High School

High School Diploma

University Overview

Skills

  • PC literate
  • Active listening
  • Multitasking
  • Positive attitude
  • Task delegation
  • Barcode scanning
  • Clear communication
  • Employee supervision
  • Self motivation
  • Prioritization
  • Workflow coordination
  • Time management abilities

Timeline

Lead Scan Coordinator
Harris Teeter
07.2021 - Current
Cashier
Harris Teeter
07.2021 - Current
Customer Service Clerk
Harris Teeter
07.2021 - Current
Sales Associate
Night Dreams
10.2019 - 07.2021
Volunteer/Intern
St. Ann’s Infant and Maternity Home
01.2009 - 01.2010
Volunteer/Intern
Providence Hospital
01.2008 - 01.2010
Intern
Executive Office of the Mayor
01.2007 - 01.2008
St. Ann’s High School
High School Diploma

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Mia Holmes