Mia Hume
Goodyear,AZ
Summary
Detail-oriented and customer-focused food and cleaning service professional with 5 years of experience in various roles. Proficient in food handling and preparation, customer service, and inventory management. Possess certifications in CPR, Food Handler, and Caregiver Certification. Strong organizational skills and ability to work effectively in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Airb&b cleaning
05.2025 - Current
- Company Overview: Clean&Polished-Goodyear, AZ
- Performed thorough cleaning of residential homes, ensuring all rooms were cleaned to the highest standards
- Managed and prioritized daily cleaning tasks based on client preferences and specific instructions
- Utilized various cleaning tools and equipment to efficiently clean surfaces, floors, carpets, and furniture
- Implemented effective organization systems for household items to maintain cleanliness and orderliness
- Followed established safety protocols when handling cleaning chemicals and equipment to ensure a safe working environment
- Communicated effectively with clients to address any concerns or special requests regarding their cleaning needs
- Maintained inventory of cleaning supplies and promptly restocked as needed to ensure uninterrupted service delivery
- Collaborated with team members to complete larger projects within designated timeframes while maintaining quality standards
- Adhered to strict confidentiality guidelines when working in clients' homes, respecting their privacy at all times
- Provided exceptional customer service by addressing client inquiries or issues promptly and professionally
- Demonstrated attention to detail by thoroughly inspecting completed work areas for cleanliness before leaving the premises
- Assisted in training new housekeeping staff members on proper cleaning techniques and company procedures
- Efficiently managed time by planning routes between different locations for optimal productivity throughout the day
- Maintained a high level of physical stamina throughout long hours of continuous housecleaning tasks
- Received positive feedback from clients on a regular basis for delivering consistently excellent results
- Implemented eco-friendly practices such as using environmentally friendly products or reducing water consumption during cleaning processes
- Collaborated with clients in developing personalized cleaning plans tailored specifically to their individual needs
- Ensured compliance with health regulations related to sanitation, hygiene, and cleanliness standards
- Dusted furniture, fixtures, baseboards, window sills, shelves, blinds, ceiling fans etc
- Washed windows inside/outside including frames/sills/glass
- Vacuumed carpets, rugs, and upholstery to remove dirt, debris, and allergens
- Swept and mopped hard floors using appropriate cleaning solutions for different surfaces
- Emptied trash containers in all rooms and replaced liners with new ones
- Scrubbed toilets, bathtubs/showers, tiles/grout to remove stains and disinfect as necessary
- Cleaned and sanitized kitchen appliances, countertops, sinks, cabinets, and other surfaces
Seafood Clerk
09.2024 - 02.2025
- Company Overview: WinCo Foods-Goodyear, AZ
- Provided exceptional customer service by assisting customers with their meat and seafood selections
- Maintained a clean and organized meat and seafood department, ensuring products are properly displayed and labeled
- Received, inspected, and stored incoming shipments of meat and seafood products according to company guidelines
- Managed inventory levels to minimize waste and ensure freshness of products
- Prepared various cuts of meat according to customer preferences using proper techniques
- Adhered to food safety regulations while handling, storing, and preparing meat and seafood products
- Collaborated with team members to achieve department goals in sales targets and customer satisfaction metrics
- Assisted in the development of promotional displays for featured meats or seafood items
- Suggested meal ideas or recipes based on customer preferences or dietary restrictions
- Operated equipment such as slicers, grinders, scales, knives, etc. safely following all safety protocols
- Educated customers on different types of cuts, cooking methods, flavor profiles, and nutritional information for various meats and seafoods
- Maintained accurate records of product inventory levels including tracking expiration dates for rotation purposes
- Ensured compliance with health codes by regularly cleaning work areas including cutting boards, counters, and utensils
- Assisted in pricing strategies by monitoring competitive prices within the local area
- Participated in regular training sessions on new product offerings or industry trends related to the meat/seafood market
- Collaborated with suppliers/vendors to maintain consistent quality standards for meat and seafood products
- Served as a subject matter expert regarding different types of fish species, their characteristics, and appropriate cooking methods
- Handled special requests from customers such as custom cuts or packaging requirements
- Maintained knowledge about sustainable fishing practices, farmed vs.wild-caught options, and eco-friendly certifications when recommending seafood choices
- Increased sales revenue by actively engaging with customers, offering samples, and suggesting complementary products
- Collaborated with the meat/seafood department manager to develop and implement strategies for improving customer satisfaction and department performance
- Assisted in the preparation of product displays, ensuring attractive presentation and proper signage for pricing or promotional information
- Monitored inventory levels and promptly restocked shelves to avoid out-of-stock situations
- Investigated and resolved customer complaints or concerns regarding meat or seafood quality, ensuring a positive resolution and maintaining customer loyalty
- Trained new team members on proper handling, storage, and preparation techniques for meat and seafood products
Prep Cook
01.2024 - 11.2024
- Company Overview: Barrio Queen-Avondale, AZ
- Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
- Assisted in the coordination and organization of kitchen operations to ensure efficient workflow
- Maintained cleanliness and sanitation of work areas, equipment, and utensils throughout the shift
- Followed proper food handling procedures to minimize waste and maintain freshness
- Received inventory deliveries, checked for accuracy, and stored products appropriately
- Closely monitored cooking times and temperatures for all dishes to ensure optimal taste and texture
- Sliced, diced, chopped vegetables/fruits/meats accurately as per recipe requirements
- Collaborated with other team members to complete prep tasks efficiently during busy periods
- Assembled ingredients accurately according to specified portion sizes or recipe instructions
- Packed prepared foods into containers for storage or immediate consumption by customers/guests
- Labeled all prepared items with appropriate date labels for easy identification in storage areas
- Frequently rotated stock items in refrigerators/freezers/pantries to maintain freshness levels at all times
- Maintained knowledge of menu items including ingredients used in each dish
- Informed management promptly about any shortages or discrepancies in supplies
- Demonstrated strong organizational skills by prioritizing tasks effectively during high-volume periods
- Achieved consistent adherence to standardized recipes through careful measurement techniques
- Operated kitchen equipment safely following established guidelines
- Cooked various types of meats/fish/poultry/vegetables using different cooking methods (grilling/baking/sautéing)
- Demonstrated attention to detail by checking seasoning levels before serving dishes
- Notified supervisor immediately about any safety hazards or maintenance issues in the kitchen area
- Maintained a positive attitude while working under pressure in a fast-paced environment
- Demonstrated excellent knife skills in cutting, slicing, and dicing ingredients
- Washed/cleaned/prepped fruits & vegetables thoroughly before use ensuring they meet quality standards
- Followed all food safety regulations and guidelines to ensure a safe dining experience for customers/guests
- Assisted with inventory management by conducting regular stock checks and reporting any discrepancies
Goodwill Associate
12.2023 - 06.2024
- Company Overview: Goodwill Industries-Buckeye, AZ
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Performed opening/closing duties including counting money in the register before/after shifts
- Maintained confidentiality of sensitive financial information during transactions
- Collaborated with the loss prevention team to identify and prevent fraudulent activities at the checkout counter
- Performed thorough cleaning of assigned areas, including dusting, sweeping, mopping, and vacuuming
- Ensured cleanliness and sanitation standards were met by following established protocols and procedures
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Collaborated with team members to efficiently complete tasks within designated timeframes
- Responded promptly to customer requests for additional cleaning services or special projects
- Adhered to safety guidelines while handling cleaning chemicals and operating machinery
- Implemented new cleaning techniques to improve efficiency and effectiveness of daily operations
- Assisted in training new crew members on proper cleaning procedures and company policies
- Maintained a clean and organized work area at all times for optimal productivity
- Followed specific instructions for handling delicate materials or surfaces during the cleaning process
- Provided exceptional customer service by addressing inquiries or complaints in a professional manner
- Collaborated with other departments to coordinate cleaning schedules for shared spaces
- Utilized specialized equipment such as carpet cleaners or floor polishers when necessary
- Implemented quality control measures to ensure consistent delivery of excellent service
- Executed detailed inspections after each shift to verify completion of assigned tasks
- Demonstrated strong attention to detail when performing routine maintenance checks on equipment
- Investigated complaints related to cleanliness issues, taking appropriate corrective actions
- Implemented eco-friendly cleaning practices, reducing the use of harmful chemicals and promoting sustainability
Insider
07.2021 - 09.2022
- Company Overview: Papa John's-Estrella, AZ
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Organized take-out orders for customers who requested them.
- Operated dishwashing machines safely and efficiently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Maintained professional demeanor during interactions with customers and co-workers.
Education
High school diploma - undefined
Odyssey High School
Buckeye, AZSkills
- Phone Etiquette
- Food Handling
- Personal Assistant Experience
- Cleaning Experience
- Home Care
- Cash Handling
- Alzheimer's Care
- Caregiving
- Food Safety
- Dementia Care
- Meal Preparation
- Cooking
- Senior Care
- Laundry
- Patient Care
Certification
- Caregiver Certification
- CPR Certification
- Food Handler Certification
Timeline
Airb&b cleaning
05.2025 - Current
Seafood Clerk
09.2024 - 02.2025
Prep Cook
01.2024 - 11.2024
Goodwill Associate
12.2023 - 06.2024
Insider
07.2021 - 09.2022
High school diploma - undefined
Odyssey High School
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