Mia Ingram
Summary
Medical and educational professional with strong expertise in instruction, clinical procedures, and curriculum development of 15 years. Adept at fostering collaborative environments, ensuring student success, and adapting to evolving educational needs. Skilled in patient care, medical terminology, and anatomy. Known for reliability, effective communication, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Medical Assistant Instructor
Healthstaff Training Institute
05.2025 - Current
- Collaborated with other instructors to ensure consistency in teaching methods and alignment of course objectives across all sections.
- Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
- Administered regular quizzes and exams to evaluate student progress, providing constructive feedback on areas of improvement or reinforcing successful performance.
- Created engaging presentations and multimedia materials to enhance learning and retention of complex medical concepts.
- Regularly assessed student progress, adjusting lesson plans as needed to address individual needs and improve overall understanding.
- Facilitated open communication between students, staff, and administrators by participating in regular meetings and offering constructive feedback on program improvements.
- Coordinated with clinical sites to arrange externship opportunities for students, ensuring a valuable hands-on experience in real-world healthcare settings.
- Participated in professional development workshops and conferences to stay current with industry trends, continuously refining teaching methods for the benefit of future students.
Medical Assistant- Operations and Training Sup.
Platinum Dermatology
12.2023 - 04.2025
- Quality control rendered medical care in a fast-paced dermatology practice specializing in general and cosmetic dermatology as Lead Floor Medical Assistant.
- Recruited, hired and trained all staff, providing direct supervision, and ongoing staff development to maintain team of high performers.
- Facilitate staff and patient education, execute diagnoses, design treatment plans, and provide follow-up care.
- Oversaw inventory management efforts, ensuring adequate supplies were available for daily operations without excess waste or costs.
- Developed staff training programs to ensure compliance with industry standards and best practices.
- Scribe Pro per Physician's specific needs.
- Assumed responsibility in in-office procedures, such as dermal shave, punch biopsy and excision, cryotherapy, C&D, ED&C, I&D, and UVB phototherapy for psoriasis, atopic dermatitis, scleroderma; and cutaneous surgeries for cyst removal, atypical nevus excision, and skin cancers.
Medical Assistant- Clinic Supervisor
Planned Parenthood
09.2019 - 12.2023
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Act as MA lead support when needed for coverage and held continuous educational training workshops.
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
- Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
Medical Assistant-Clinic Educational Trainer
Scripps Dermatology
09.2015 - 07.2019
- Quality control rendered medical care in a fast-paced dermatology practice specializing in general and cosmetic dermatology as Lead Floor Medical Assistant.
- Recruited, hired and trained all staff, providing direct supervision, and ongoing staff development to maintain team of high performers.
- Facilitate staff and patient education, execute diagnoses, design treatment plans, and provide follow-up care.
- Scribe Pro per Physician's specific needs in Epic EMR.
- Assumed responsibility in in-office procedures, such as dermal shave, punch biopsy and excision, cryotherapy, C&D, ED&C, I&D, and UVB phototherapy for psoriasis, atopic dermatitis, scleroderma; and cutaneous surgeries for cyst removal, atypical nevus excision, and skin cancers.
- Dermatology medical terminology awareness.
- Suture Removal.
Lead Medical Assistant
MD Today Urgent Care
06.2013 - 09.2015
- Responsible for urgent care triaging in both clinical and laboratory settings.
- Responsible for the assurance of safe and organized venipuncture.
- Various phlebotomy functions, testing, and resulting.
- Usage and knowledge of appropriate blood collection methods such as order of draw and proper needle gauge selection.
- Vitals.
- EMR proficiency.
- Front office and multi-phone line abilities.
- IM/SQ Injections and Vaccine immunizations.
- Medication Evaluation and reconciliation.
- Quality control.
- Specimen collection and proper disposal.
- Patient education and discharge.
- Assisting with minor procedures and biopsies.
- Suture removal.
Lead Medical Assistant
Careview Medical Group
12.2012 - 09.2015
- Responsible clinical and laboratory settings.
- Influenced choice of candidates and final decisions of interviewers with facilitating and orienting new hires.
- Responsible for the assurance of safe and organized venipuncture.
- Various phlebotomy functions, testing, and resulting.
- Usage and knowledge of appropriate blood collection methods such as order of draw and proper needle gauge selection.
- Vitals.
- EMR proficiency.
- Front office and multi-phone line abilities.
- IM/SQ Injections and Vaccine immunizations.
- Medication Evaluation and reconciliation.
- Quality control.
- Specimen collection and proper disposal.
- Patient education and discharge.
- Assisting with minor procedures and biopsies.
- Suture removal.
Clinical Medical Assistant Instructor
UEI College
01.2011 - 12.2012
- Monitoring of 20 -40 Student Class.
- Instructing students in all areas of the UEI Medical Assistant program.
- Assurance in providence of excellent attributes of a Medical Assistant.
Education
Medical Assisting
UEI College
04.2010
Skills
- Possess leadership skills to handle team of nurses and healthcare staff
- Recruit Well-Qualified Staff
- Staff Training and Development
- Healthcare Administration
- Team Building
- Financial Management
- Knowledge of anatomy
- Patient Education
- EKG
- Proficient in providing direct and in direct care
- Knowledge of Rules and Regulations for clinic operations
- Phlebotomy/Lab Tech
- Injection /Vaccine administration
- Audiometry/ Ear Lavage
- Dressing Change/wound care
- Microsoft Office
- Clinical Documentation/EMR pro
- Vitals
- Pharmacology
Timeline
Medical Assistant Instructor
Healthstaff Training Institute
05.2025 - Current
Medical Assistant- Operations and Training Sup.
Platinum Dermatology
12.2023 - 04.2025
Medical Assistant- Clinic Supervisor
Planned Parenthood
09.2019 - 12.2023
Medical Assistant-Clinic Educational Trainer
Scripps Dermatology
09.2015 - 07.2019
Lead Medical Assistant
MD Today Urgent Care
06.2013 - 09.2015
Lead Medical Assistant
Careview Medical Group
12.2012 - 09.2015
Clinical Medical Assistant Instructor
UEI College
01.2011 - 12.2012
Medical Assisting
UEI College
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