Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Jolley

Magna

Summary

I excel in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and implementing effective merchandising strategies, driving sales growth. Skilled in money handling and staff training, fostering a motivated and high-performing team environment.

Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Cashier

Burger King
01.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Assistant Manager

Family Dollar
08.2024 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

GED -

Granite Peaks
501 E 3900 S, Millcreek, UT 84107
06-2023

Skills

  • Customer service

  • Money handling

  • Team leadership

  • Decision-making

  • Problem-solving

  • Time management

  • Team motivation

  • Staff training and development

  • Staff supervision

  • Retail operations

  • Team building

Timeline

Assistant Manager

Family Dollar
08.2024 - 03.2025

Cashier

Burger King
01.2022 - 02.2024

GED -

Granite Peaks

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