Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

MIA JORDAN

Jewish Family Services
Norwalk,CT
1
Language
1
Certification
19
years of professional experience

Detail-oriented professional with experience in multitasking and managing high work volumes accurately. Ensures adherence to policies and regulatory standards while training and guiding peers in related tasks. Strong organizational, time management, and communication skills contribute to effective goal achievement and leadership in high-pressure environments.

Work History

Educational Liaison

8 Months
Discovery Mood & Anxiety | 12.2025 - Current
  • Collaborated with multidisciplinary teams to create holistic support plans for individuals experiencing mood and anxiety disorders.
  • Developed educational programs tailored to client needs, enhancing engagement and understanding of mental health resources.
  • Facilitated workshops for families, improving communication skills and coping strategies in high-stress situations.
  • Streamlined referral processes, ensuring timely access to services for clients and reducing wait times significantly.

CNA

19 Years 4 Months
Jewish Family Services | 04.2007 - Current
  • Assisted patients with daily living activities, including personal bathing, dressing, and hygiene to enhance comfort and dignity
  • Prepared food and adhered to special dietary needs
  • Transported clients for errands and advocated during doctor’s appointments to ensure their needs were effectively communicated
  • Transport clients to run errands and advocate for them during doctor’s appointments
  • Responsible for food preparation ensuring that any special dietary needs are strictly adhered to
  • Assist with housekeeping duties such as cleaning linens, sanitizing rooms, and removing waste

Activities Coordinator

1 Year 4 Months
Maplewood of Darien | 01.2025 - 05.2026
  • Developed and coordinated engaging recreational programs for residents, enhancing quality of life.
  • Collaborated with healthcare staff to ensure activities align with individual resident needs and preferences.
  • Implemented feedback mechanisms to assess program effectiveness and improve resident satisfaction.
  • Trained and mentored junior staff in program execution and resident engagement strategies.

Detox Technician

10 Years 2 Months
Cornell Health | 04.2010 - 06.2020
  • Prepares methadone prescriptions under the supervision of the pharmacist and/or nurse
  • Communicates with patients and providers to collect detailed information regarding prescriptions
  • Packaged, labeled, and stored medication accurately to maintain proper inventory management
  • Properly disposes of hazardous waste to ensure compliance to Infection Control policy
  • Uses EMR system to input and retrieve patient information and prescription details
  • Verified insurance providers, assessed patient costs, and processed cash/credit payments
  • Monitors inventory of medication and supplies; promptly reports low levels, damages and missing items

Education

Certified Nursing Assistant Program

Adult Education | West Haven, CT

High School Diploma

Platt Tech | Milford, CT

Pharmacy Technician Program

Yale New Haven Hospital | New Haven, CT | 01-2020

Associate of Science - Liberal Arts And Sciences

Housatonic Community College | Bridgeport, CT | 05-2023

Skills

Proficient in Microsoft Office
Automated Dispensing
Medication Distribution
IV Admixture
Attention to detail
Hazardous Disposal
Inventory Management
Program development
Record Keeping
Resource coordination
Client Needs Assessment
Client engagement
Workshop Facilitation
Internet Browsing
Mental Health Advocacy
Support planning
Relationship Building
Customer Service
Detail Oriented
Document creation
Problem Solving
Strategic Planning
Leadership
Web research

Accomplishments

    Completed Yale New Haven Pharmacy Technician Program

Certification

CPI Cerification

BLS/AED/CPR/FIRST AID Certification

Certified Nursing Assistant Certification

Languages

English
Native or Bilingual

Timeline

Educational Liaison

Discovery Mood & Anxiety
12.2025 - CurrentRead More

Activities Coordinator

Maplewood of Darien
01.2025 - 05.2026Read More

Detox Technician

Cornell Health
04.2010 - 06.2020Read More

CNA

Jewish Family Services
04.2007 - CurrentRead More

Yale New Haven Hospital

Pharmacy Technician Program
Read More

Platt Tech

High School Diploma
Read More

Adult Education

Certified Nursing Assistant Program
Read More

Housatonic Community College

Associate of Science from Liberal Arts And Sciences
Read More
MIA JORDAN