Compassionate Director of Patient Care Services dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role.
Overview
23
23
years of professional experience
Work History
Director of Patient Care Services
Homebound Health Care Services
08.2008 - Current
Assess, implement, and evaluate client’s care plans.
Collaborate with multiple disciplines to develop individualized care plans.
Supervision of HHA out in the home, education and skill development of clients and staff.
Delegation of appropriate responsibilities and follow upon client outcomes.
Disciplinary actions and develop personalized improvement plan to develop skills to prevent or avoid future disciplinary action.
Able to maintain hostile clients by providing clear direction and focus while maintaining continual communication.
Monitored development, implementation and updates of individualized care plans.
Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
Implemented changes needed to correct deficiencies found during government inspections.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Assessed competency of clinical staff to promote quality, continuity and safety.
Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
Registered Nurse
Good Samaritan Hospital Medical Center
05.2001 - 07.2008
Enhanced patient outcomes by providing compassionate and skilled nursing care in a telemetry unit.
Monitored patients'' vital signs and ECG readings continuously, promptly identifying any abnormalities requiring intervention or escalation of care.
Collaborated with interdisciplinary teams for optimal patient treatment plans, leading to better overall health outcomes.
Educated patients about their conditions, treatment options, and lifestyle modifications necessary for managing long-term health issues.
Demonstrated strong clinical judgment in prioritizing tasks according to urgency while maintaining attention to detail in all aspects of patient care.
Administered medications safely and accurately, preventing adverse drug reactions and promoting positive patient responses.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Education
Bachelor of Science - Nursing
University of Southern California
Los Angeles, CA
05.2001
Skills
Customer service
Relationship development
Team management
Planning and coordination
Patient safety
Healthcare delivery
Timeline
Director of Patient Care Services
Homebound Health Care Services
08.2008 - Current
Registered Nurse
Good Samaritan Hospital Medical Center
05.2001 - 07.2008
Bachelor of Science - Nursing
University of Southern California
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