Mia Lameo
Summary
Proven team player and customer service expert, honed skills at Howard Gardener MI Charter School and Picc's Ice Cream, excelling in fast-paced environments. Mastered cash handling and maintaining cleanliness, significantly enhancing customer satisfaction. Known for exceptional attention to detail and ability to quickly adapt to new procedures, ensuring top-notch service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Painter, Maintenance
Howard Gardener MI Charter School
06.2024 - 08.2024
- Taped around windows and fixtures prior to painting walls.
- Valued for being extremely detail oriented.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Painted surfaces using brushes and paint rollers.
- Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
- Maintained a clean and spacious work environment
- Learned procedure quickly
Ice Cream Server
Picc's Ice Cream
03.2021 - 12.2023
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Notified supervisor and peers of low product inventory and customer complaints.
- Kept tidy and organized area to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
High School Diploma -
Holy Cross High School
Dunmore, PA05-2024
Skills
- Teamwork
- Customer engagement
- Customer service
- Cleaning and organization
- Working under pressure
- Cash handling
- Order taking
Timeline
Painter, Maintenance
Howard Gardener MI Charter School
06.2024 - 08.2024
Ice Cream Server
Picc's Ice Cream
03.2021 - 12.2023
High School Diploma -
Holy Cross High School
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