MIA LEWIS
Dallas
Summary
Commercial insurance professional with 12 years of industry experience, including 6+ years in commercial lines. Proven track record supporting mid-market and small business accounts across contractors, manufacturing, and habitational sectors. Experienced in policy servicing, endorsements, audits, certificates of insurance, and coverage coordination across multiple carriers. Recognized for clear communication and strong collaboration with clients, underwriters, and internal teams to ensure accurate and timely service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Account Manager
The Liberty Company
Remote
07.2021 - Current
- Support Account Managers and Producers on a $28M book of business, including quoting, marketing, proposals, renewals, and policy servicing.
- Process endorsements, audits, certificates, and policy changes with accuracy.
- Track renewal timelines and ensure all deliverables are completed ahead of deadlines.
- Collaborate with underwriters to submit, negotiate terms, and issue policies.
- Independently manage a portfolio of small commercial accounts.
Account Representative
Allstate
Atlanta, GA
10.2016 - 09.2020
- Averaged $30K monthly sales, consistently exceeding production goals.
- Processed certificates, claims, payments, and policy changes.
- Conducted coverage reviews and identified cross-sell opportunities.
Assistant Account Manager
Brown & Brown
Roseland, NJ
03.2015 - 10.2016
- Maintained select public entity accounts totaling $157K revenue.
- Managed renewals, marketing, and client servicing for municipal/government accounts.
- Completed RFPs/RFQs and redesigned proposal layout, improving bid acceptance.
Office Representative
State Farm
01.2014 - 01.2015
- Client servicing, policy reviews, and top-performing sales in auto, life, and bank products.
Education
Sociology
Georgia State University
Atlanta, GA01-2019
Business Management
Centenary University
Hackettstown, NJ01-2012
Arts High School of Performing Arts
01-2010
Skills
- Systems & Technology: AMS360, ImageRight, EZLynx, Applied Epic, TAM, Carrier Portals, Microsoft Office
- Commercial Lines Coverage Knowledge
- Client Service & Relationship Support
- Policy Administration & Processing
- Renewal Preparation & Marketing Support
- Underwriting & Carrier Coordination
Certification
- Property & Casualty
- Life & Health
Timeline
Assistant Account Manager
The Liberty Company
07.2021 - Current
Account Representative
Allstate
10.2016 - 09.2020
Assistant Account Manager
Brown & Brown
03.2015 - 10.2016
Office Representative
State Farm
01.2014 - 01.2015
Sociology
Georgia State University
Business Management
Centenary University
Arts High School of Performing Arts