Mia Lowe
La Plata,MD
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
15
15
years of professional experience
Work History
Human Resources Coordinator
BJ's Wholesale
05.2023 - Current
- Coordinated technical training and personal development classes for staff members.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Instructed senior leaders on appropriate employee corrective steps.
IT Project Manager
Department Of Defense
03.2009 - 04.2023
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Led and managed staff of 20 team members engaged in administering complex IT infrastructure.
Education
Master of Arts - Public Administration And Services
University of Illinois At Springfield
Springfield, ILBachelor of Arts - Business Administration And Management
University of Illinois At Springfield
Springfield, ILSkills
- Providing Feedback
- Time Management
- Employee Timesheet Processing
- Correcting Submissions
- New Employee Orientation
- Customer Relations
- Human Resources Audits
- Microsoft Office Suite Expertise
- Project Planning
- Confidential Document Control
- Kronos Timekeeping
- Staff Training
Timeline
Human Resources Coordinator
BJ's Wholesale
05.2023 - Current
IT Project Manager
Department Of Defense
03.2009 - 04.2023
Master of Arts - Public Administration And Services
University of Illinois At Springfield
Bachelor of Arts - Business Administration And Management
University of Illinois At Springfield
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