Mia L. Spencer
Cordova,TN
Summary
Registered Nurse and Patient Care Coordinator (PCC) with 7+ years of experience at Regional One Health. Skilled in leading nursing teams, managing patient flow, and delivering high-quality, patient-centered care in fast-paced acute care settings. Strong background in clinical coordination, staff mentorship, and health information systems.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator (PCC)
Regional One Health
Memphis, TN
09.2018 - Current
- Coordinate staffing and patient assignments for a 28 bed unit, maintaining safe nurse-to-patient ratios
- Serve as shift leader for teams of 5–8 nurses and support staff
- Facilitate patient throughput including admissions, discharges, and transfers to optimize bed utilization
- Respond to clinical escalations and support rapid decision-making in high-acuity situations
- Mentor and support onboarding of new nurses, improving staff readiness and retention
- Provide direct care for 4–6 patients per shift in a high-acuity setting
- Administer medications, perform assessments, and implement evidence-based care plans
- Collaborate with interdisciplinary teams to improve patient outcomes and care efficiency
- Maintain accurate documentation within electronic health record systems
Health Information Management Technician
University Clinical Health
08.2012 - 01.2018
- Coordinate staffing and patient assignments for a 28 bed unit, maintaining safe nurse-to-patient ratios
- Serve as shift leader for teams of 5–8 nurses and support staff
- Facilitate patient throughput including admissions, discharges, and transfers to optimize bed utilization
- Respond to clinical escalations and support rapid decision-making in high-acuity situations
- Mentor and support onboarding of new nurses, improving staff readiness and retention
- Provide direct care for 4–6 patients per shift in a high-acuity setting
- Administer medications, perform assessments, and implement evidence-based care plans
- Collaborate with interdisciplinary teams to improve patient outcomes and care efficiency
- Maintain accurate documentation within electronic health record systems
Education
Bachelor of Science in Nursing -
University of Memphis
05.2018
Bachelor of Arts - Medicine, Health & Society
Vanderbilt University
05.2010
Skills
- Registered Nurse (RN), BLS Certified
- Electronic Health Records: Cerner, Allscripts, NextGen, GE Healthcare
- Leadership, Staffing Coordination, Patient Flow Management
- Patient Advocacy, Critical Thinking, Team Collaboration
Affiliations
Academy of Medical Surgical Nurses
Timeline
Patient Care Coordinator (PCC)
Regional One Health
09.2018 - Current
Health Information Management Technician
University Clinical Health
08.2012 - 01.2018
Bachelor of Science in Nursing -
University of Memphis
Bachelor of Arts - Medicine, Health & Society
Vanderbilt University