Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Mia Machado

Tempe,AZ

Summary

Creative and customer-focused Sales Associate with a strong passion for design, art, and aesthetics. Skilled in providing superb customer service, managing point-of-sale transactions, and maintaining a welcoming and organized environment. Passionate about staying current with product knowledge and trends. Adept at multitasking and problem-solving in fast-paced settings. Committed to continuous learning, creativity, and self-improvement, with a dedication to delivering a positive customer experience.

Overview

4
4
years of professional experience

Work History

Desk Receptionist

Massage Envy
Tempe, AZ
11.2024 - Current
  • Managed incoming calls, took messages, transferred calls, and directed inquiries to the appropriate departments.
  • Assisted with scheduling appointments, ensuring accuracy and efficiency in booking services.
  • Processed payments for products or services, maintaining accuracy, and providing a smooth checkout experience.
  • Greeted and welcomed visitors, directing them to the appropriate personnel while creating a professional and friendly atmosphere.
  • Handled requests from clients over the phone or via email, providing timely and accurate information.
  • Resolved customer service issues promptly, ensuring client satisfaction, and maintaining positive relationships.

Pastry Clerk

AJ's Fine Foods
Glendale, AZ
04.2023 - 12.2023
  • Maintained an organized and clean workspace, ensuring safety and efficiency in a high-traffic environment.
  • Assisted customers in selecting appropriate orders based on their preferences, providing recommendations, and excellent service.
  • Trained new employees to use POS system to document orders, process payments and check progress for customers.
  • Effectively balanced customer service, sales, and inventory management to support business goals and maintain smooth operations.

Design Assistant

Adorno Interiors
Glendale, AZ
07.2021 - 12.2023
  • Collaborated with other designers to create fresh concepts and ideas.
  • Maintained an organized database of artwork elements used in past projects.
  • Provided support with photo shoots when necessary including styling props and models.
  • Provided feedback on designs created by other members of the design team.
  • Organized files into appropriate folders according to project specifications.
  • Attended client meetings to discuss project objectives and deliverables.

Cashier

Wetzel's Pretzels
Glendale, AZ
10.2021 - 05.2022
  • provided fast and friendly customer service, efficiently taking orders and handling transactions.
  • Managed multiple tasks simultaneously, including preparing orders, refilling inventory, and assisting customers during peak hours.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

High School Diploma -

Raymond S. Kellis High School
Glendale
05-2023

Arizona State University
Tempe, AZ

Skills

Customer service and sales

Point-of-sale (POS) transactions and payment processing

Call management and visitor reception

Appointment scheduling and email correspondence

Visual merchandising and product knowledge

Stocking, inventory management, and store organization

Multitasking in fast-paced environments

Time management and scheduling

Problem-solving and critical thinking

Team collaboration and communication

Attention to detail and accuracy

Affiliations

• Art & Design Exploration – Enhancing creativity and visual presentation skills

• Museum & Learning Engagement – Expanding knowledge of aesthetics, culture, and design trends

• Hiking & Nature Walks – Developing mindfulness, observation skills, and appreciation for design in nature

• Reading & Writing – Strengthening communication, critical thinking, and attention to detail

• Cooking & Recipe Development – Practicing creativity, precision, and time management

Languages

English
Native/ Bilingual
Spanish
Full Professional

References

References available upon request.

Timeline

Desk Receptionist

Massage Envy
11.2024 - Current

Pastry Clerk

AJ's Fine Foods
04.2023 - 12.2023

Cashier

Wetzel's Pretzels
10.2021 - 05.2022

Design Assistant

Adorno Interiors
07.2021 - 12.2023

High School Diploma -

Raymond S. Kellis High School

Arizona State University

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Mia Machado