Mia Maldonado
Kenosha,Wisconsin
Summary
Hardworking Student with work experience and knowledge of relevant subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Grocery Clerk
Woodman's Food Market
03.2022 - Current
- Help customers complete purchases and locate items.
- Work flexible schedule and extra shifts to meet business needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Build relationships with customers to encourage repeat business.
- Restock and organize merchandise in front lanes.
- Stock, tag and display merchandise as required.
- Perform cash, card and check transactions to complete customer purchases.
- Operate cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provide backup at key times.
Crew Trainer
McDonald's
08.2021 - 03.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Established and maintained quality control standards.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Crew Member
McDonald's
11.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Wisconsin Virtual Academy High School
Mcfarland, WI06.2024
Early Childhood Education
Gateway Technical College
Kenosha, WISkills
- Critical Thinking
- Issue Resolution
- Time Management
- Multitasking
- Hardworking
- Communication
Certification
Child Care Group Essentials - Certificate - Gateway Technical College
Timeline
Cashier/Grocery Clerk
Woodman's Food Market
03.2022 - Current
Crew Trainer
McDonald's
08.2021 - 03.2022
Crew Member
McDonald's
11.2020 - 08.2021
Wisconsin Virtual Academy High School
Early Childhood Education
Gateway Technical College
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