Hi, I’m
Mia Manigault
Optimization Specialist
Princeton,New Jersey
Fall seven times; stand up eight.
Japanese proverb
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Recognizes opportunities for technological enhancements and effectively implements solutions. Proficient in leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments, driving technological advancements. Demonstrates strong analytical, communication, and teamwork skills, quickly adapting to new environments. Committed to contributing to team success and further developing professional skills. Brings a positive attitude and unwavering commitment to continuous learning and growth.
Overview
10
years of professional experience
Work History
Penn Medicine Princeton Health
Optimization Specialist
06.2024 - Current
Job overview
- Established productive relationships with external partners such as ad networks, publishers, and technology providers.
- Enhanced clients'' ROI through the implementation of targeted optimization techniques and audience segmentation.
- Spearheaded efforts to adopt machine learning algorithms for predictive modeling, enhancing decision-making capabilities within the organization.
- Streamlined processes for better efficiency, implementing automation tools to save time and resources.
- Developed custom reports to track key performance indicators, communicating results and insights effectively to stakeholders.
Penn Medicine Princeton Health
Medical Receptionist
02.2024 - 06.2024
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted in training new staff members on company policies, scheduling guidelines, and phone etiquette techniques for a seamless onboarding experience.
PRINCETON AND RUTGERS NEUROLOGY
MEDICAL ASSISTANT
04.2023 - 02.2024
Job overview
- Documented medical data in patient charts, facilitating accurate records
- Triaged patients and performed vital checks for patient flow facilitation
- Supported physicians in examinations, procedures, and diagnostic tests
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records
- Utilized electronic health records and medical records, tablets and iPads for patient data entry
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
CITY MD
MEDICAL SCRIBE
02.2021 - 01.2023
Job overview
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
ULTA BEAUTY
SALES ASSOCIATE
05.2018 - 11.2020
Job overview
- Organized promotional events to attract new customers and increase brand awareness
- Collaborated with colleagues to develop creative marketing strategies for increasing sales
- Adhered strictly to company policies regarding cash handling procedures
- Tracked customer purchases, providing loyalty rewards when applicable
- Attended trade shows and other industry events to stay abreast of trends in the beauty industry
- Monitored stock levels of merchandise, reordering as necessary from vendors
- Demonstrated expertise in skincare and makeup application, including providing clients with product recommendations
- Maintained cleanliness of salon environment, ensuring a safe and sanitary space for clients
- Utilized sales techniques to promote prestige products and services
- Performed detailed consultations to determine client's skin type and beauty needs
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Greeted customers warmly and offered assistance
- Built relationships with potential customers by providing helpful advice on product selection
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle customer purchases, refunds, and exchanges
- Performed cleaning tasks, keeping store neat and organized
- Opened and closed cash registers, balanced cash drawers, and made deposits
- Helped customers find and select products
EXPRESS
SALES ASSOCIATE
07.2017 - 01.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
BATH AND BODY WORKS
SALES ASSOCIATE
08.2016 - 09.2018
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Chamberlain UniversityNew Brunswick, NJ
Bachelor of Science from Nursing
09.2025
College of Staten IslandStaten Island, NY
Bachelor of Science from Psychology
06.2020
Michael J. Petrides SchoolStaten Island, NY
High School Diploma
05.2016
Skills
- Workflow Optimization
- Capacity Planning
- Scheduling Techniques
- Operations research
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Team Collaboration
- Microsoft Office; Powerpoint and Excel Proficient
- Data Entry
- Project Management
References
References available upon request
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved New Patient income by completing a sweep of providers not utilizing the features and submitted necessary IT tickets with accuracy and efficiency.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Accomplished a promotion withing 5 months of employment.
- Responded to over 100 customer inquiries each day.
Certification
- Basic Life Support - Through October 2025
- Adult CPR/AED - Through April 2025
- Adult, Child and Baby First Aid/CPR/AED - Through March 2025
Timeline
Optimization Specialist
Penn Medicine Princeton Health
06.2024 - Current
Medical Receptionist
Penn Medicine Princeton Health
02.2024 - 06.2024
MEDICAL ASSISTANT
PRINCETON AND RUTGERS NEUROLOGY
04.2023 - 02.2024
MEDICAL SCRIBE
CITY MD
02.2021 - 01.2023
SALES ASSOCIATE
ULTA BEAUTY
05.2018 - 11.2020
SALES ASSOCIATE
EXPRESS
07.2017 - 01.2019
SALES ASSOCIATE
BATH AND BODY WORKS
08.2016 - 09.2018
Chamberlain University
Bachelor of Science from Nursing
College of Staten Island
Bachelor of Science from Psychology
Michael J. Petrides School
High School Diploma
Work Preference
Work Type
Part TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursCompany CultureWork from home option4-day work weekSimilar Profiles
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