Mia Martino
Orland Park,United States
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
10
10
years of professional experience
Work History
Sports Marketing Intern
St. Michael's Athletics
01.2024 - Current
- Generated increased fan engagement through the development of interactive social media content.
- Coordinated successful promotional events, resulting in increased ticket sales and event attendance.
- Monitored competitor activity to stay informed about emerging trends, best practices, and potential threats.
- Compiled game summaries by inputting team schedules.
- Continually maintained and improved company's reputation and positive image in markets served.
Intern
Dekalb County Soccer Club
01.2024 - Current
- Strengthened athlete image and credibility with effective public relations strategies.
- Managed social media accounts for clients, growing their online following and enhancing their digital footprint.
- Assisted in organizing press conferences, media interviews, and other PR activities for athletes and teams.
- Implemented innovative email marketing strategies that resulted in higher open rates and conversions among subscribers.
- Captured pictures and videos of training athletes to use for websites, social media and marketing collateral.
Billing clerk
ATG Management
08.2016 - Current
- Managed invoicing and payment processing operations.
- Maintained detailed records of customer payments and billing adjustments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Created improved filing system to maintain secure client data.
- Managed high volume of daily billing tasks, prioritizing work efficiently in order to meet tight deadlines without compromising accuracy.
Concessions Stand Worker
St. Michael's School
08.2014 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
- Assisted in inventory management, keeping track of stock levels and promptly ordering supplies as needed.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
Sales Associate
Yankee Candle
10.2020 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Marketing Intern
Joliet Slammers
06.2023 - 08.2023
- Enhanced social media engagement through regular posting and audience interaction.
- Compiled game summaries by reporting scores, inputting team schedules and updating team and individual statistics.
- Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.
- Collaborated with cross-functional teams to ensure consistency in branding across all platforms and touchpoints.
- Updated company profiles on multiple online platforms as part of reputation management strategy ensuring positive brand image.
Sales Associate
Bath & Body Works
10.2021 - 01.2022
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
Education
Bachelor's - Sports Management
Northern Illinois University
Dekalb, IL05.2024
Skills
- Sales
- Communication
- Leadership
- Creativity
- Adaptability
- Branding
Accomplishments
Sheriffs Award (Completing 120+ hours of Community Service in High School)
Timeline
Sports Marketing Intern
St. Michael's Athletics
01.2024 - Current
Intern
Dekalb County Soccer Club
01.2024 - Current
Marketing Intern
Joliet Slammers
06.2023 - 08.2023
Sales Associate
Bath & Body Works
10.2021 - 01.2022
Sales Associate
Yankee Candle
10.2020 - 12.2023
Billing clerk
ATG Management
08.2016 - Current
Concessions Stand Worker
St. Michael's School
08.2014 - Current
Bachelor's - Sports Management
Northern Illinois University
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