Mia Matedne
Manteca,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Assisting Student
Doctor's Hospital of Manteca
Manteca, CA
12.2015 - 05.2016
- Prepared treatment rooms for patient examinations.
- Measured vital signs such as pulse rate, temperature, respiration rate, and blood pressure.
- Adhered to all HIPAA regulations concerning the privacy of patient information.
- Handled general office duties to support administrative staff during peak hours.
- Greeted patients upon arrival at the office or clinic setting.
- Assisted back office patient processes to reduce office wait times.
- Maintained cleanliness of examination rooms between patient visits.
- Assisted medical staff in preparing patients for examinations and treatments.
Sales Associate
Levi's Outlet Store
Livermore, CA
01.2019 - 01.2021
- Assisted customers with product selection, sizing and styling.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Recommended, selected and located merchandise based on customer desires.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
Office Worker II/Office Assistant
San Joaquin County Behavioral Health Services
Stockton, CA
08.2021 - Current
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Processed and prepared business or government forms and expense reports.
- Answered telephones, directed calls, and took messages.
- Created spreadsheets using Microsoft Excel to track youth services for quarter reports.
- Computed, recorded and proofread data or reports.
- Processed referrals for specialist care when requested by physicians or patients.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Entered insurance, demographics and health history into patient database.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted and checked in patients, updating patient information in computer system.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Organized physical files, scanned documents into electronic format, and maintained the system of organization within the office.
Education
Bachelor of Science - Health Administration
California State University, Fresno
Fresno, CA05-2021
Skills
- Data Entry
- File Maintenance
- Spreadsheet Management
- Calendar Management
- Spreadsheet Creation
- Mail Handling
- Multi-Line Phone Proficiency
- Medical Records Management
- Appointment Scheduling
- Strong Interpersonal Skills
- Scheduling Meetings
- Customer Service
References
References available upon request.
Timeline
Office Worker II/Office Assistant
San Joaquin County Behavioral Health Services
08.2021 - Current
Sales Associate
Levi's Outlet Store
01.2019 - 01.2021
Medical Assisting Student
Doctor's Hospital of Manteca
12.2015 - 05.2016
Bachelor of Science - Health Administration
California State University, Fresno