Summary
Overview
Work History
Education
Skills
Timeline
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Mia McElroy

Melbourne,FL

Summary

Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Responsible deli clerk offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Deli Associate

The Fresh Market
10.2021 - 12.2023
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.

Associate

Bealls Florida
07.2016 - 10.2021
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Cashier

Walmart
08.2014 - 07.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Eau Gallie High School
Melbourne, FL
05.2009

Skills

Cleanliness and Sanitation

  • Cooking
  • Safe Food Handling Practices
  • Equipment Safety
  • Cleaning and Sanitizing
  • Food Preparations
  • Product Recommendations
  • Workplace Safety
  • Customer Engagement
  • Safe Food Handling
  • Meat Cutting
  • Proper Food Handling

Timeline

Deli Associate

The Fresh Market
10.2021 - 12.2023

Associate

Bealls Florida
07.2016 - 10.2021

Cashier

Walmart
08.2014 - 07.2016

High School Diploma -

Eau Gallie High School

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Mia McElroy