Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Medrano

Los Angeles,CA

Summary

Experienced Office Manager and administration professional with experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

8
8
years of professional experience

Work History

Office Manager

Rocha Nuez
Agoura Hills, California
09.2023 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Maintained confidential records and files related to executive operations.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Processed payroll information including salary, deductions, bonuses and vacation time for over 15 employees.

House Manager

Dennis Hearst
San Francisco, California
08.2021 - 08.2022
  • Coordinated daily activities between family members to ensure smooth functioning of the household.
  • Inspected appliances regularly to check if they are working properly or need repair and replacement.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Received and distributed mail, letters and packages.
  • Organized and maintained household inventory records, including supplies and equipment.
  • Developed systems for efficient management of daily operations in the house.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements.

Office Assistant

Arrow Concrete Cutting
Pacoima, California
04.2020 - 07.2021
  • Collected and deposited money into accounts, disbursed funds from cash accounts to pay bills or invoices, kept records of collections and disbursements, and ensured accounts were balanced
  • Set up and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents such as attendance records, correspondence, or other material
  • Operated office equipment, such as fax machines, copiers, or phone systems, and arranged for repairs when equipment malfunctioned
  • Greeted visitors or callers and handled their inquiries or directed them to the appropriate people according to their needs
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.

Hostess

La Paz Mexican Restaurant
Calabasas, California
01.2016 - 08.2018
  • Assigned patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of settings
  • Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Answered telephone calls and responded to inquiries or transferred calls
  • Took and prepared to-go orders
  • Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details were handled properly, and customers' concerns were addressed
  • Supervised and coordinated activities of dining room staff to ensure patrons received prompt and courteous service
  • Prepared cash receipts after establishments closed and made bank deposits.
  • Ensured compliance with health and safety regulations at all times.

Education

Bachelor of Arts - Business Marketing

San Francisco State University
05.2022

Skills

  • QuickBooks
  • MS Office
  • Adobe
  • ICloud
  • Staff Management
  • Office Management
  • Mac Products

Timeline

Office Manager

Rocha Nuez
09.2023 - Current

House Manager

Dennis Hearst
08.2021 - 08.2022

Office Assistant

Arrow Concrete Cutting
04.2020 - 07.2021

Hostess

La Paz Mexican Restaurant
01.2016 - 08.2018

Bachelor of Arts - Business Marketing

San Francisco State University
Mia Medrano